「We had a decent stay but the hotel manager charged me for a pre-paid room and then was unable or unwilling to give me a refund. I gave the staff a generous tip when I checked out and still received poor service. I waited three business days to get a response and reimbursement and still haven’t. They didn’t even send me a receipt of what they charged me when I checked out. 」
「The owner was incredibly friendly, greeting us with a complimentary drink and a hot towel right at check-in. Our room came stocked with coffee and tea, and we were also allowed to check in an hour early. Throughout my stay, the host was extremely attentive, always ensuring we had everything I needed. I could simply send a text if I wanted a ride, had questions about local activities, or needed help with food delivery. One of the highlights was getting a ride to the nearby hot springs, which was...
「La atención fue excelente, demasiado atentos y amables. La casa es muy bella, te desconectas y disfrutas la naturaleza. La comida también muy rica. Espero volver ❤️」
「Excelente servicio por parte del staff, muy amables. El desayuno bastante completo aunque se agradecería extender al menos una hora más el servicio. La zona donde se encuentra el hotel es muy buena, muchas opciones para comer cerca.」
