「The staff was very pleasant and genuine. I used to work at a hotel front desk and I know how difficult it can be at times if reservations come in through a 3rd party. The lady who checked me in was new and so pleasant and so friendly to my dog. The housekeeping and breakfast staff were pleasant and always said hello or good morning. The checkout lady was very cheerful and genuine. I will stay here again!」
「Hotel was clean, staff were friendly but over worked and under paid. Easy on/off from turnpike. Woukd stay here again when visiting kid at Oberlin College - only 20 minute drive away. 」
「Room was very good. The hot water could have been a little hotter.
For an older hotel it was well maintained.
Destiny, at the front desk, was very good. 」
「my room service was great. they gave me towels and soap each day, made the bed up nicely and even the my dirty cloths nicely into clear bags to make it easy to wash. 」
「The first room I was assigned was slightly dirty. However, when I talked to the person at the front desk (Chelsea), she changed my room without hesitation and provided a better option that suited me. Chelsea was absolutely so professional and friendly. She truly made my stay pleasant and comfortable. I would definitely book this hotel again. The customer service is what truly made me enjoy my experience. 」
