ツイン リッジ II パーク周辺のホテル

「Checked into property, was told they didn’t have a room for us, so we had to stay at the hotel next door that they also owned, a brand I had never heard of. Booked over a month ago, spent nearly 800 bucks, and had to go next door to a hotel without a pool and breakfast, that I believe was more of an extended stay place and outdated.」

「The staff went way above the norm to accommodate all of our needs. Super friendly, well spoken. We are coming back there for sure」

「We booked a king suite and were told when we arrived that they overbooked and would 2 queens be ok. Well, not really, but what choice did we have? We stayed 4 nights and were given one set of towels each. Then we were told that if we wanted any clean towels we would have to wash them ourselves or ask for more, but our room was never serviced while we were there. The disposal was broken and leaked water all over the floor so we could not use the kitchen sink or wash dishes. The full sized...

「Very dated property. The appearance on the outside is inviting but once inside you realize the age of the property and lack of room and common area maintenance. This is not a result of staff negligence, but rather it appears to be ownerships lack of desire to spend money on repairs and maintenance. The in-room internet was not good at all. I had to use my cellphone as a hotspot in the lobby to get consistent internet connection. The breakfast offering was okay and pretty standard. On my...

「A very basic stay. $15 up charge for pets. No ice machine. Only coffee in the morning.」

「宿泊した部屋のエアコンが故障しており、寒いのに温度設定出来なかった。また突然部屋の明かりが全て消え、ランプがつかなくなり不快な思いをした。 部屋は変更してもらえた。」

「The room was spacious. However, upon entering the bedroom, a wall light was found with broken lights. Immediately reported to front desk. Later, discovered drains in sinks were slow in draining; again, reported to front desk. Rugs in elevators were old and worn. During the morning of departure, could not find a cart to help transport heavy luggage from room to vehicle. Had to take multiple trips to vehicle with luggage. None of the supposedly four carts were observed at the entrance or on the...

「フロントのSmaがとても良くしてくれました。無料で部屋のアップグレードもしてくれた、スイートに泊まれました。」

「No breakfast and hallways a bit smelly.」

「Overall the room was great. Plenty of space for our family of 5.」

「清潔感を感じる良いホテルでした」

「髭剃りが部屋にも受付やロビーにもない。 あとウエルカムコーラの瓶コーラが部屋の中にあったのに栓抜きがない。 部屋はとても快適でした。 スタッフも親切でした。」

「客室はいつも通り清潔、スタッフの接客も良かったです。」