Find hotels near Twin Lakes - East Lake, Kent from ￥8,026

"Staff friendly. Room clean. Breakfast great! "

"There was leftover trash underneath our bed such as a liquor bottle (Jack Daniels) that I threw away and no staff present for at least 15 mins late night when trying to use the gift shop/snack shop. Many other individuals were also waiting to be taken care of when I walked away. "

"Clean and spacious room"

"Better than my last stay there."

"Nice place "

"Room was quiet enough. Comfy bed, pillows were subpar. Breakfast is very basic, no hot food provided for free. First morning they ran out of coffee before 7am? It’s not a bad hotel, but it’s not great either."

"Everything we expected "

"The bed was uncomfortable and the AC blew warm air, even at 66°. When the front desk clerk checked on it, they said it was working fine. I believe the electricity being out localling and the immediate increase in guests affected the efficiency of our AC, due to the increase of guests (especially with children) we were not able to enjoy the pool or hot tub . It was due to unfortunate weather around the afea, not the hotel. "

"My stay was okay for a last minute booking. The front desk staff were excellent and extremely helpful! The room was clean for the most part. The bathroom could offer more amenities like toothbrush and toothpaste. Also the tub wouldn’t drain while I was showering and I thought it would overflow. The hotel restaurant was okay. You have to wait to be seated and we were basically ignored by 4 servers as we waited for 10 minutes. It wasn’t until I attempted to seat myself that a server that was wrapping silverware in the back and watching me wait came over to seat us. I did share my disappointment with being ignored. She did apologize. We went to the breakfast buffet and everything was at the bottom of the barrel and it was only 10am. I politely asked someone could the food be replenished and was told that “we eat them out here” I don’t know what that meant. After about 15 mins the food was replenished and tasted okay. I am typically a big tipper but I did not leave one simply because my entire experience was not worth the $200 and was mediocre. Front desk staff was the best when entering and exiting! "