「Thank you to the manager and front desk staff for helping us with our booking. There was a glitch in the system and our booking with Expedia did not register with the hotel’s booking platform. The hotel was fully booked and did not have a similar room like we booked available. The manager graciously accommodated us and helped us immediately and even provided an upgrade. We were also pleasantly surprised that the location was very nice by the river and we could take evening and morning walks...
「Thank you to the manager and front desk staff for helping us with our booking. There was a glitch in the system and our booking with Expedia did not register with the hotel’s booking platform. The hotel was fully booked and did not have a similar room like we booked available. The manager graciously accommodated us and helped us immediately and even provided an upgrade. We were also pleasantly surprised that the location was very nice by the river and we could take evening and morning walks...
Iris