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「We loved our stay here! Such a quaint lovely little hotel! Our room was tiny without a view but so clean! The front desk staff (Susan) was very friendly and helpful. The complimentary continental breakfast was amazing. Best we’ve had in terms of variety and selection! I even got my gluten free toast! A big shout out to Amy, our lovely server and hostess ready to accommodate everyone’s needs with an abundance of positive energy and a super smile! (An amazing handshake too 😅) We can’t wait to go...

「Very clean and a great price. Only suggestion I would have would be a designated smoking area away from the front doors of the rooms so the a/c unit doesn’t bring in the cigarette smoke from people sitting outside」

「フレンドリーな対応と朝食の心づかいに満足です。」

「受付の対応はスマートで淡々としていましたがこちらの要求や回答は的確だったと思います またUSBソケットの貸し出しもわざわざ別部屋から持ってくるなど親切で丁寧な対応でした ありがとうございます 休息を取るには十分な部屋だったと思います それに対してもありがとうございました」

「Staff was very friendly and helpful. Hotel was clean and comfy.」

「Check in was slow, procedures seemed inefficient. Staff are knowledgeable and helpful. Room was clean & quiet, bed was comfortable. Property is older, showing some wear but reasonably well maintained. Hot breakfast was very good. Staff could be more attentive as some of the "clean" plates had food stuck to them.」

「Staff were very friendly.」

「Staff was very friendly at both late nigbt check in and early morning check out. Room was small but comfy and very clean. I would return again and recommend the property.」

「Your breakfast was amazing! I really enjoyed my stay in Cranbrook. I will definitely stay at your hotel next time too.」

「There is always lots to do at St Eugene. The restaurants were excellent, and the outdoor pool for hot days is always a treat. Rooms are big and spacious」

「Elevator was slow」

「Very basic and overpriced. The hotel is located right next to the railway, two trains each night and very loud. Asked for towels to be replaced after the first night, they were not. Asked after the second night, they were then replaced. No housekeeping, we stayed three nights.」

「I had visited Cranbrook three times from Japan and always choose this hotel. This hotel has so comfortable rooms with modern facilities with reason able accommodation fee. Also, compliment Wi-Fi connected so smoothly and this helps not only tourist but business person. Staff is I very helpful and friendly so I strongly recommend to stay this hotel when you are in Cranbrook. 」