「I had visited Cranbrook three times from Japan and always choose this hotel. This hotel has so comfortable rooms with modern facilities with reason able accommodation fee. Also, compliment Wi-Fi connected so smoothly and this helps not only tourist but business person.
Staff is I very helpful and friendly so I strongly recommend to stay this hotel when you are in Cranbrook. 」
「The property is an older building, but it has been updated nicely and is immaculately clean. Staff was super friendly and helpful. Breakfast was way more than a Continental - including scrambled eggs, hash browns, pancake machine, fresh fruit, etc. 」
「This cute little boutique hotel gives you all you need for a stay in Cranbrook. It is charming, well situated in the downtown area, and the staff was amazing.
Highly recommend!」
「This is the second time that we have stayed at this property and we would pick it again and again anytime we are in Fernie. The staff is so friendly and super efficient, the rooms are spacious and super clean, the breakfast is great and the pool andthe hot tubs are sparkling clean. One of our favorite hotels anywhere. 」
「The receptionist was wonderful.
The Expedia App indicated that our chosen room was pet friendly but did not give me an option to add our pet to the reservation. When we arrived our room was not one of their pet friendly rooms. The receptionist quickly and pleasantly addressed the problem and our pet stayed with us instead of in our car.
We arrived at 10pm. At 7am she was back on duty, pleasantly checking us out despite her fatigue. 」