ニュー ヘブンのモーテル

「Staff was courteous! 」

「The old adage that you get what you pay for is true. The room was mostly fine, bed was comfortable. But they really need to replace the carpets. It smelled really musty, and the room in general smelled old and stale. Also, bathtub fixtures need replacing - the bathtub faucet handle cover came off in my hand, and the caulk repair looked like it was glopped on by a blind monkey. They put a lot of lipstick on the pig, but it's obvious that the hotel is old and inadequately renovated. 」

「The dirtiest motel I have seen ever. There was holes in the walls. The carpet was 20 year-old filthy nasty rag. The bed smelt bad. The air conditioner was broken and halfway out of the wall. The shower was filthy. Missing tile toilet hadn’t been cleaned in a long time, place was extremely dirty.」

「Room pictures not as shown on website.」

「ダブルベッドで予約したが、初めシングル1台の部屋に案内された。部屋の変更をお願いし、ダブルベッドの部屋はsold outとのことで、キングベッド一台とカウチソファベッドの部屋になった。ソファベッドの寝具がかなり汚かったため、シーツと枕カバーを交換し、何とか5人で泊まった。トラブル後の対応は丁寧でした。」