Is Rakuten STAY Tokyo Asakusa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Rakuten STAY Tokyo Asakusa?

As of Sep 6, 2025, prices found for a 1-night stay for 2 adults at Rakuten STAY Tokyo Asakusa on Sep 16, 2025 start from ￥6,682, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Rakuten STAY Tokyo Asakusa?

Rakuten STAY Tokyo Asakusa doesn't offer parking.

What time is check-in at Rakuten STAY Tokyo Asakusa?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

Where is Rakuten STAY Tokyo Asakusa located?

Located in Sumida, this hotel is within a 15-minute walk of Tokyo Solamachi, Tokyo Skytree, and Sensoji Temple. Ueno Park is 1.9 mi (3.1 km) away. Honjo-azumabashi Station is only a 3-minute walk and Tawaramachi Station is 17 minutes.

Rakuten STAY Tokyo Asakusa Reviews, Deals & Photos 2025

About the neighborhood

Sumida, a neighborhood in Tokyo, is home to Rakuten STAY Tokyo Asakusa. Tsukiji Outer Market and Toyosu Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ueno Zoo and Tokyo Disneyland®. Tokyo DisneySea® and Shinjuku Gyoen National Garden are not to be missed.

Visit our Tokyo travel guide

10/10 Excellent

SIU SHU EDDIE

Jul 6, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excellent location

Stayed 1 night in Jul 2025

10/10 Excellent

MAURICIO

Jun 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great for the prices, 8 minutes walking to Tokio Tree

Stayed 8 nights in Jun 2025

10/10 Excellent

SIU SHU EDDIE

Jul 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent

Stayed 1 night in Jul 2025

10/10 Excellent

SIU SHU EDDIE

Jul 6, 2025

Excellent

Stayed 1 night in May 2025

10/10 Excellent

SIU SHU EDDIE

May 10, 2025

Liked: Cleanliness, amenities

Worth return

Stayed 2 nights in May 2025

10/10 Excellent

HUAN

Mar 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

Nice and quite neighborhood, it needs to take about 5min walk to metro subway. Facility of the room is great. Love to use the code to enter the room. So there is not risk to lost the enter card.

Stayed 3 nights in Mar 2025

2/10 Terrible

Duke

Jun 7, 2025

Disliked: Cleanliness, staff & service

No staff service support when you need room cleaning or trash service. Bad customer service

Stayed 11 nights in May 2025

8/10 Good

Erik

Feb 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Very easy to use and convenient location for anyone wanting to go to Skytree or usd the Asakusa line. Only negatives were having all the lights connected to one switch, and finding some receipts and postcards from previous guests under the mattress.

Stayed 2 nights in Jan 2025

10/10 Excellent

Cheyenne

Feb 10, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really loved my stay here, check in was seamless, room was very clean and just the right size for one person and the area was quiet and convenient to get around. Would love to stay here again when I’m back in Japan :)

Stayed 5 nights in Feb 2024

8/10 Good

Jolene

Oct 13, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

good for solo travellers

Stayed 6 nights in Oct 2023

6/10 Okay

Jannie

Feb 1, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, amenities

No staff, no assistance. Annoying check in process.

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Jan 27, 2025

Liked: Cleanliness, property conditions & facilities

False alarm on Sunday morning

The false fire alarm made for a rude awakening on Sunday morning. It wasn’t the fault of the hotel, yet I hope the hotel’s cameras caught the culprits.

Stayed 1 night in Jan 2025

10/10 Excellent

Gian Marco

Nov 28, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Small room but a lot of comfort, very fast check-in and check-out procedure

10/10 Excellent

Kar Wai

Jul 30, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very cute room decoration. Clean and comfortable

Stayed 3 nights in Jun 2024

10/10 Excellent

Garrett

Aug 4, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room and greay location.

I enjoyed my stay here at Rakuten stay in the okaimono panda room. The only small issue i had was the ac would drip on me at night when i was sleeping. Everything else was really nice. Great area to stay in. I'll definitely book here in the future.

Stayed 13 nights in Jul 2024

6/10 Okay

YAT FUNG

Sep 1, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

No towel change, difficult checkin

Stayed 2 nights in Aug 2024

8/10 Good

Kin To

Mar 19, 2024

Liked: Property conditions & facilities

Pirce is affodable, location is not that good. Its too noisy at morning time and easy to hear the room you lived behind. The good things are its new, enough spaces and use passworld lock.

Stayed 11 nights in Mar 2024

6/10 Okay

Wong Kin

Apr 28, 2024

Never received check in email Had difficulty when self check in

Stayed 1 night in Apr 2024

4/10 Poor

Wirin

Jul 22, 2023

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

The property is good but how do they expect foreigner to get through the glass entry who have no phone service. I was never emailed a gate password.

Stayed 14 nights in Jul 2023

6/10 Okay

Bisma

Jul 30, 2023

The things I liked about the hotel are that it was super convenient, safe and had easy access to public transport. It’s also in the heart of Asakusa and therefore close to some of the popular tourist spots such as Senso-ji temple. However, I must say that there was no active staff working in the hotel - no staff at the reception so whenever we had issues we had no one directly to speak with. We had issues with AC in our room and had to go down to the lobby area to call through tablets to speak to someone and that someone was not even the direct management person. So it made the whole situation even more difficult. But in the end, we got another room and the issue was resolved.

Stayed 7 nights in Jul 2023

4/10 Poor

Verified traveler

May 30, 2023

Disliked: Staff & service

Sub-par

Room was pretty clean, but things like the shower curtain were stained and there was a stain on the carpet. When contacting the hotel support through email, they weren’t as gracious or accommodating when I asked for my room to be cleaned, and asked me to leave the room for an 8 hour window, from 8 AM to 4 PM. Not sure if that was appropriate, considering I paid for the room and had to leave for basically the whole day from really early in the morning, just because I asked for the sheets to be changed? Felt like they were punishing me for asking. When I wanted to book another night, they were pretty rude and unhelpful, telling me to simply book on my own (which would mean checking out, checking in after 3 PM and being in a new room). Seemed like they didn’t understand the convenience of extending a stay means I don’t want another room. I guess you get what you pay for with this place. If you want better hotel service and better support, I wouldn’t suggest staying here. If you like to be left alone, don’t plan to stay in your room at all, with little amenities, then this place is doable.

Stayed 11 nights in May 2023

6/10 Okay

Tommy

May 12, 2023

Liked: Cleanliness

Disliked: Staff & service

Pros: 1. Close by Skytree & Asakusa 2. Restaurants are nearby including Sushiro, Tokyo Sumidagawa Brewing, Muya and etc. 3. The Closest train station is Honjo Azumabashi [A3 exit] 4. Room is clean. There's Nescafe pod, electric kettle, cups, toothbrush, hair dryer. No microwave 5. There's 24 hrs coin laundry nearby and is called コインランドリー - 2 Chome-3-3 Azumabashi, Sumida City, Tokyo 130-0001, Japan. No detergent needed since the washing machine comes with it. 300 yen per wash Dryer - 100 yen for 10 min & you will need at least 30 to 40 min. Cons: 1. No room service by staff - For 8 days, there was no fresh sheet or towel 2. Called the phone number regarding with the fridge that got no power, they sent me email instead. Until my friend who know how to speak Japanese & they finally come fix it. A button on the wall with Jap writings on it fixes it. 3. The fridge is moldy. I think the previous person got the same issue but they didn't need it. I had to clean it with disinfected wipe before using. 4. Didn't receive the door code the night before. Until I realized they sent it to me over the email few hours before my arrival in Narita. 5. Make sure you know your reservation number beforehand, you need it to check in and check out on the tablet. 6. When you use the hotel tablet to call them, the line is usually busy and tell you to call back at later time. 6. It's hard to understand the staff over the phone. But if you know Japanese, you should be fine.

Stayed 7 nights in Apr 2023

6/10 Okay

ノア

Aug 14, 2025

Stayed 1 night in Aug 2025

8/10 Good

滉平

Aug 8, 2025

Stayed 1 night in Aug 2025

8/10 Good

Chihiro

Aug 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

ベッドも広くて快適でした

Stayed 1 night in Jul 2025

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