Find hotels near The San Mateo Japanese Garden, San Francisco from ￥12,786

"Stay there for 2 nights, Heater was not working at all, the room was really cold. Call twice to the front end and gave me the runaround. "

"Habitación limpias "

"Our complaint is this hotel does not have a pool the hotel is aware the pool I advertised by third party apps like this one they have asked to have the photos removed but that has not been done by the third party apps this is misleading and confusing we would have selected another hotel had we known there wasn’t a pool here. But the stay was nice and the people are very friendly! "

"Exceeded expectations. What a value. I wish we’d done more than one night here - my young daughters feel the same. Wonderful stay, we will be back."

"I didn’t see any pets at the property. South San Francisco generally seems to be a place that has lots of dog friendly shops and parks. I think maybe an Airbnb if you wanted to bring a pet with you would be a better choice as I’m not sure On pet policies at the hotel. The property itself was a great price for the stay and the amenities. It does need an update and a refresh of the decor. The breakfast buffet was a little disappointing however I would advise ordering your breakfast from the menu so it’s nice and fresh as that was cooked very nicely. The pancakes were lovely. The staff were very friendly. They just need an update. There is a free shuttle bus that caters to 3 hotels and takes you to San Francisco airport. From the airport you can get the bar train into San Francisco and then you have access to the city. The hotel seemed to be in a safe area. You can get an Uber into Burlingame and that has a lovely downtown."

"We stayed one night to catch an early flight. Only feedback is the sign that is posted outside to guide to the parking garage needs a landscape light. It was very hard to see the entrance to the garage, we missed it twice. "

"Airport shuttle was fine. Loved coming into lobby with smell of warm cookies. Very nice greeting. Room was clean. Reception was efficient and friendly."

"Staff really adds to a wonderful stay."

"The room is clean and roomy. Staff is so helpful in guiding local information. Parking lot is easy and nice"