Find hotels near The Island - Pendinas, St Ives from ￥14,343

"I am extremely disappointed with the service provided. I booked a queen bed with a sea view through Expedia and paid an additional amount for this upgrade. However, upon arrival, I was allocated a room with a double bed instead. After noticing the discrepancy, I contacted Expedia, who confirmed that my booking was indeed for a queen bed. I then went to reception to have the issue resolved. Despite this confirmation, the front desk staff maintained that the bed type was only available upon request and chose not to address the issue. As this was a long-planned holiday for my husband and me, I did not wish to escalate the situation further at the time. However, the experience has left me very disappointed. I would also like to raise a serious concern regarding how this matter was handled. I felt that I was treated unfairly, and the interaction left me questioning whether I was treated differently based on my race. This is a matter I do not take lightly and would appreciate it being reviewed carefully. Overall, I am dissatisfied with the service received and would not recommend this property. I would appreciate your prompt response to this matter."

"Stayed for two nights over the bank-holiday weekend. Our room was fairly small, but had a great sea view, and we were lucky enough to have a private balcony. The room was basic, but clean and comfortable. The shower was good, and we weren't disturbed by other guests. Breakfast included a good range of both hot and cold options, although on the hotel was very busy on the weekend we stayed and I think they were struggling to keep up. The dining room was spacious and had great views. We were lucky and managed to get a free parking space right outside the hotel. There is a car park just over the road if not, however it does get very busy. The hotel is within walking distance of the town centre and the beaches. I would happily stay here again."

"Excellent location with ocean views, friendly helpful staff and convenient area to beach, shops, cafes and a car park."

"Great location, great staff and great accommodation!"

"Lovely hotel, beautiful views and comfy rooms. Breakfast was nice but a shame you pay extra for anything outside the continental. Would need aircon if it got any hotter than when we were there. Would definitely stay again."

"Perfect location in the middle of a perfect line of cottages - just what I was hoping for. But, the ground floor of this terrace was basic, unheated and could do with a refurb. I know from experience that to really update this flat, you would need to throw 75-100k at it to insulate the ceiling (so you didn't have to listen to the 10 o'clock news), update the bathroom (massive sink not needed and tiny shower), simplfy the kitchen (4 hob cooker? who needs them, just a combo oven and one halogen plate) and the dishwasher tablet left with a bin liner? and I'm guessing that it would not be financially viable to spend that money.....So, maybe just have it as clean as possible, install some kind of heating to drive out the damp and try and forewarn guests in the kindest way that it is very basic and lower the price a little. Other people on the course stayed in B&Bs which were cheaper per night.I hate to be the negative one but after 40 years in hospitality its hard not be a little judgmental.There are so many things going for this property but it just needs to be a little cheaper and the listing a bit more realistic."

"What a wonderful property. So beautifully decorated, lovely view of the beach. Comfy beds. Cannot wait to book again"

"Comfortable, cozy, well equipped home from home, tasteful coastal decor & a pleasant host. Even better than the photo's!"

"The outside was scruffy, plant pots full of weeds and generally neglected. Inside the cleanliness of the floors was poor. The bathroom on the top floor had woodlice in the drain and sink. The Wifi never worked, it was hard to get a reply from the host management, and when they did reply they offered nothing constructive to rectify the issue. The operating manual was badly out of date. would not return or recommend, which is a shame as it had potential."