Find hotels near Terme di Porretta, Alto Reno Terme from ￥11,852

"Basic room,very clean, nuns were wonderful "

"Our bathroom was terrible . The water flood and take a while to drain . I can’t understand keep Room Like that . "

"Steps away from public transportation "

"Very supportive staff Excellent care"

"Wonderful, clean room with a balcony! Flexible checkin and checkout time. Perks mentioned in other reviews were all included, including one complimentary apertivo & 45 minutes in their small spa area. The spa was the only disappointment as the chemicals were so strong they burned our eyes and made us cough. But the spa is really not necessary to have a great stay. The breakfast was delicious with lots of options! The minibar with juices, water, snacks, coffee & teas refilled each day was a nice little extra."

"Loved the hotel, staff was wonderful. Alittle off the main path but the tram is right outside. Spacious rooms. Comfortable beds. Loved the galleries with the water still and sparkling. "

"I would like to share my experience following a recent stay at this hotel, which was, overall, very disappointing. Upon arrival, I was unable to access my room as the door would not open and required maintenance. This resulted in an unexpected delay at check-in, which was particularly inconvenient after travelling. Once in the room, several issues became apparent. The safe was not functioning, which limited the ability to securely store valuables. The room itself was notably small, and the level of amenities provided was minimal — consisting of only a bar of soap and a single towel. The balcony was not in a usable condition, as it was unclean and appeared to be leaking. Additionally, the layout of the room was not particularly practical, with the television positioned to the side of the bed, making it difficult to watch comfortably. Breakfast arrangements were also restrictive, with only two specific time slots available. The quality of the breakfast was poor and did not meet expectations. I was also informed during my stay that the hotel was fully booked, which appeared inconsistent with the actual occupancy observed. This raised concerns about the accuracy of the information provided. I had to wait for hot water to have showers. The most disappointing aspect of the stay, however, was the level of service. Staff interactions felt abrupt and unwelcoming, with little effort made to assist or engage. Honestly, this experience ruined my holiday. "

"tub leaked, small room, staff was hit and miss. the breakfast lady was awesome, but some of the front desk were not not particularly helpful or friendly, dont get me wrong some were great, but the whole experience was muted by issues. ZTL around florence really complicated things. we tried going to Pitti Palace and a blocked road made that impossible without more walking then our crew could handle."

"Have a nice rooftop"