施設からの眺望
利用可能日を確認

バイア デル ドゥケの口コミ

5 out of 5
バイア デル ドゥケ
Avenida Bruselas s/n, Adeje, Tenerife

口コミ

9.4

最高に素晴らしい

評価 10 - 361 件の口コミ中 270 件が非常に良い" "
評価 8 - 361 件の口コミ中 60 件が良い" "
評価 6 - 361 件の口コミ中 21 件が普通" "
評価 4 - 361 件の口コミ中 10 件が不満" "
評価 2 - 361 件の口コミ中 0 件が非常に不満" "

9.4/10

清潔度

9.6/10

スタッフとサービス

9.4/10

設備とサービス

9.2/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

8/10 (良い)

Jeremy

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Interesting complex of a hotel spread out over a large area with many separate buildings which gave a uniqueness but orientationof getting around was not straightforward, Very hilly. Great grounds and very relaxing good service but could have been more attentive around the pool area.
2024 年 5 月に 5 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Guest, Thank you for choosing the Hotel Bahía del Duque to enjoy your holidays. As well, we kindly would like to thank you for having taken the time to share your review. Your feedback is very much appreciated and we can assure you that we use this information to do everything possible to create an enjoyable experience for each of our guests. We do hope we will have the pleasure of welcoming you back to the Bahía del Duque on a future visit. Yours sincerely,

4/10 (不満)

David

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is tired and whilst most of the staff, especially the breakfast staff were excellent the others lacked what is expected of them at a supposedly 5 star hotel. Very poor cleaning and attention to any kind of detail, failure to follow up on delivering items to room, removal of personal items from room without permission, poor quality and badly cooked and flavourless food are only a few things that came to mind with the worst issues being shutting restaurants when guests were mid meal and failing to clean eg the pool area leaving guests to clean up soiled nappies left by inconsiderate guests by the poolside with other rubbish despite there being rubbish bins only 10 ft away! We will not be returning.
2024 年 4 月に 7 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Guest,Thank you for choosing the Hotel Bahía del Duque for your holidays.We greatly appreciate the time you took to share your feedback about your experience with us.It is our goal to make sure each guest gets our level of service and feels appreciated and cared at every encounter, so we sincerely wish to apologize if we have not achieved our aim. We are surprised to read your comments about the team since it is the aspect most valued by our guests.Your comments, which will be analysed in detail with the team, are a remarkable device which helps us to improve our services and standards.We hope to welcome you back in the future and have the opportunity to make your future visit a memorable one.Yours sincerely,

10/10 (非常に良い)

Jan Anne

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel and fabulous staff
2024 年 4 月に 5 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Guest,Thank you for choosing Bahía del Duque. It is a pleasure to know that you had a great time with us.Looking forward to welcoming you back soon.Kind regards,

10/10 (非常に良い)

Marc

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful hotel and great staff
2024 年 4 月に 7 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Guest,Thank you very much for your feedback.It will be a pleasure to welcome you back.Kind regards

10/10 (非常に良い)

Akhil

2024 年 4 月に 5 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for your kind feedback.

10/10 (非常に良い)

Michael

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property and staff were all 5 ⭐️. The choice of restaurants, spa, live entertainment (included), beach, shopping, the pools, AND an observatory on the grounds make this an excellent choice for couples, families with young children or teenagers, and “golden years” travelers. Highly recommended!
2024 年 2 月に 7 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 7 日)
Dear guest,Thank you for sharing your comments about your stay at Bahía del Duque.We are delighted to read that you had a great stay with us and you were able to enjoy the different restaurants, spa, entertainment, beach and our observatory.It will be a pleasure to welcome you back in the future.Kind regards

10/10 (非常に良い)

Nina

2024 年 1 月に 5 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 7 日)
Dear Guest,Thank you for your kind appreciation.Kind regards

10/10 (非常に良い)

Brian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel. Very friendly helpful staff.Excellent choice of dining and fantastic breakfasts
2024 年 2 月に 7 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear guest,Thank you for choosing Hotel Bahía del Duque.It is a pleasure to know that you enjoyed the different thematic restaurants and the fantastic buffet.It will be a pleasure to welcome you back.Kind regards,

10/10 (非常に良い)

Simon

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great position by coastal promenade. Relaxing breakfast room. Good range of activities
2024 年 1 月に 7 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear guest,Thank you for taking the time to share your impressions about your recent stay at Bahía del Duque.We are delighted to read that you enjoyed our privileged location, facilities and services.Looking forward to welcoming you back soon.Kind regards,

10/10 (非常に良い)

david

2024 年 1 月に 7 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear client,Thank you very much for your kind feedback.Looking forward to welcoming you back.Kind regards,

10/10 (非常に良い)

Adele

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Adeje Old School Luxury
Beautiful hotel. We were upgraded to a junior suite . Great location walking distance to local restaurants. Immaculately clean. Staff exceptional, from the welcome by reception ( Patrick ) to all other staff. A little dated in areas eg having to carry a safe key but all adds to the old school charm
2024 年 1 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Guest,Thank you for choosing the Hotel Bahía del Duque for your holidays in Tenerife.It is a pleasure to read that you had a great time with us and we look forward to welcoming you back in the near future.Kind regards,

10/10 (非常に良い)

Wendy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 7 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear guest,Thank you for your kind valuation.Kind regards,

10/10 (非常に良い)

Robert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Fabulous
2024 年 1 月に 4 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear guest,Thank you for your kind valuation.Kind regards,

10/10 (非常に良い)

Anzhelika

2024 年 1 月に 5 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear guest,Thank you for your kind valuation.Kind regards,

10/10 (非常に良い)

Anna

2024 年 1 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 1 月 15 日)
Thank you for your kind valuation.

10/10 (非常に良い)

Nima

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
2023 年 12 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Guest,Thank you for your kind valuation.Kind regards,

10/10 (非常に良い)

Michael

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 12 月 27 日)
Thank you for your kind valuation.

6/10 (普通)

Samih

2023 年 12 月に 3 泊滞在
La Direcciónからの返信 (投稿日 : 2023 年 12 月 11 日)
Estimado cliente,Gracias por haber elegido el Hotel Bahía del Duque y por compartir su valoración.Lamentamos saber que su satisfacción no ha sido plena y le pedimos disculpas por ello. Le agradeceríamos nos hiciera llegar sus comentarios con el fin de seguir mejorando nuestra atención y servicios.Esperando que nos de una nueva oportunidad en el futuro, le enviamos un cordial saludo.

8/10 (良い)

Jason

2023 年 11 月に 5 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 12 月 27 日)
Thank you for your kind valuation.

10/10 (非常に良い)

Kerstin Elisabeth

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Vackert beläget i en stor subtropisk park och med direktaccess till havet. Mycket trevlig personal med utmärkt service! Standarden på rummen något daterad, skulle behöva en uppfräschning. Städningen ojämn, ibland lite slarvig med flera missar, andra dagar utmärkt. Flera restauranger på området, alla med överraskande bra mat, dock ganska dyr. Återvänder gärna till detta ställe!
2023 年 11 月に 11 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 11 月 22 日)
Dear Guest,Firstly, we wish to thank you for choosing Hotel Bahía del Duque when booking your holidays on Tenerife.We also appreciate the time taken to share your comments about your experience with us. We are delighted to know that you overall enjoyed your stay.We really do hope to have the opportunity to welcoming you back in a near future.Yours sincerely

10/10 (非常に良い)

Taejun

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 11 月 22 日)
Thank you for your visit!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 8 泊滞在
La Direcciónからの返信 (投稿日 : 2023 年 11 月 17 日)
Muchas gracias por su valoración.

10/10 (非常に良い)

Jakub

2023 年 9 月に 1 泊滞在
La Direcciónからの返信 (投稿日 : 2023 年 11 月 17 日)
¡Muchas gracias por su visita!

10/10 (非常に良い)

Alexander

2023 年 10 月に 7 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 11 月 17 日)
Thank you for your visit!

10/10 (非常に良い)

Sven

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ein wirklich sehr romantisches Fleckchen auf dieser Erde und das trotz der enormen Größe. Echt toll. Kleiner Wermutstropfen die kurzen Poolzeiten und die teilweise Kknderunfreundliche Einteilung der Pools. Ein Kind sollte doch in jedem Pool schwimmen dürfen.
2023 年 10 月に 5 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 11 月 17 日)
Sehr geehrter Gast,Vielen Dank, dass Sie das Hotel Bahía del Duque ausgewählt haben.Wir schätzen Ihre positiven Komentare sehr, wenn es auch die weniger positiven Beiträge sind, die uns helfen jeden Tag Verbesserungen im Service und Gästebetreuung durchzuführen.Wir hoffen bald wieder die Freude zu haben Sie als Gast des Bahia del Duque begrüssen zu dürfen und gleichzweitig die Gelegenheit zu haben Ihre Vorstellungen zu treffen.Mit freundlichen Grüssen,

6/10 (普通)

Catherine

家族旅行
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
Not worth the price! Stay away
This hotel has lost its glory. Repairs and work going on everywhere. People everywhere on sunbeds and no system on anything at all. You have to pay to use the hotels «part» of the beach. Overcrowded breakfast. I am a regular on Ritz Carlton Abama and will absolutely recommend this hotel instead.
2023 年 9 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 10 月 4 日)
Dear Guest,Thank you for choosing the Hotel Bahía del Duque for your holidays.We greatly appreciate the time you took to share your feedback about your experience with us. Our client’s comments are a remarkable device which helps us to improve our services and standards.It is our goal to make sure each guest gets our level of service and feels appreciated and cared at every encounter, so we sincerely wish to apologize as it is clear that we have not achieved our aim in this occasion. Of course, all your thoughts will be analysed following our continuous improvement plan.Thank you for bringing to our attention areas in which you consider we should improve. We hope to welcome you back in the future and have the opportunity to make your future visits a memorable ones.Yours sincerely,Hotel Management

10/10 (非常に良い)

Caron

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful Bahia
Amazing staff - never can do enough for you . Beautiful pools and gardens . Delicious breakfast .
2023 年 9 月に 7 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 9 月 22 日)
Dear Guest,Thank you for choosing the Hotel Bahía del Duque and for taking the time to post your review.It is a pleasure to know that you enjoyed our services and facilities as well as the delicious breakfast.It will be a pleasure to welcome you back in the future.Kind regards,Hotel Management

10/10 (非常に良い)

R

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful stay and distinctive property
Wonderful and distinctive property with very, very friendly / helpful staff. Whilst the property has many amenities on offer, it is not too far a walk to outside establishments. The Playa del Duque south beach is right outside the hotel's lower entrance.
2023 年 9 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 9 月 22 日)
Dear Guest,Thank you for choosing the Hotel Bahía del Duque for your stay in Tenerife.It is great to know that you had a great time here and enjoyed our privilege location just in front of Playa del Duque beach with a lovely promenade. We hope to have the pleasure of welcoming you back in the future. Kind regards,Hotel Management

10/10 (非常に良い)

Michael

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A resort full of options, whether you want quiet spa treatments, lounge areas, dining options, a gym workout or entertainment. So many staff that you’ll never have to wait or search out what you need.
2023 年 8 月に 7 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 9 月 22 日)
Dear Guest,Thank you for choosing the Bahía del Duque Hotel.As you say, the hotel offers a wide variety of services, multiple facilities and a staff dedicated to offering clients everything they need to enjoy a few days of relax and disconnection.We hope you return soon.Kind regards,Hotel Management

10/10 (非常に良い)

Jason

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A fabulous hotel and a must stay when visiting Tenerife. It is the best by a country mile compared to others on the island in my opinion. Friendly staff, excellent service, beautiful architecture and a place I will keep in my heart for ever.
2023 年 8 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 10 月 4 日)
Dear Guest,Thank you for sharing your comments about Hotel Bahía del Duque.We feel overwhelmed by your kind words of which we feel very proud.We all look forward to welcoming you back.Kind regards,Hotel Management

10/10 (非常に良い)

Tom

2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Jason

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Simply the best! Beautifully landscaped grounds, impressive architecture and great service, a must stay when visiting Tenerife. There is nowhere better in my opinion. 10 out of 10. Thank you for another fabulous stay!
2023 年 7 月に 3 泊滞在

10/10 (非常に良い)

Zachary

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stunning resort. Staff went above and beyond to meet your needs. We felt very safe. Fresh salt water pools. Beach access. Fine dining!!
2023 年 5 月に 3 泊滞在

10/10 (非常に良い)

AMMAR AHMED

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The Extra Mile Service!
As a frequent traveler, I must say that I was thoroughly impressed with the level of service I received. The staff went above and beyond to accommodate all of my requests, and did so without any hesitation. Their willingness to go the extra mile truly exceeded my expectations. Two issues need fixing: the rooms’ air conditioning system were noisy and did not cool properly and the room service food was mediocre.
2023 年 7 月に 7 泊滞在

10/10 (非常に良い)

Yolanda

2023 年 7 月に 5 泊滞在

10/10 (非常に良い)

Jorge

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Espectacular como siempre, el mejor hotel de la Isla
2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Alison

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The total experience of staying at the Bahia del Duque was amazing from start to finish. It’s the most beautiful place and the staff are just the best. Can’t wait to return.
2023 年 6 月に 4 泊滞在

10/10 (非常に良い)

alberto

2023 年 4 月に 6 泊滞在

10/10 (非常に良い)

Dawn

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bahia Del Duque and Casa Ducales. I don’t usually do this but I wanted to congratulate the hotel on an excellent holiday and incredible staff. My partner and I are very well travelled. And I have spent 30 years working in the travel industry in various roles. My family and I are not easily pleased and although we travel on holiday 4 to 5 times a year we always go somewhere different. Except for an annual trip to the same hotel in Barbados, we never visit the same hotel twice. After 7 nights we all agreed the hotel and holiday ticked all the boxes for all 3 of us. The hotel should be extremely proud of all their staff. Andrea, Victoria and Ismael and the waiter (sorry I didn’t get his name) at Casa Ducales were incredible. We had a little problem on arrival as we didn’t like our room. This was easily resolved by very efficient staff. Great touches at casa ducales. Especially the complimentary drinks and canapés in reception and extra touches in room. Downside. It’s a shame not all pools are heated (only 1) but from an eco viewpoint this is ok. Disappointed paddle and tennis not included at casa ducales as we played daily but a minor point. Food at beach club and Kensei incredible. Staff, cleanliness, ground and location can’t be beaten. Thank you. Dawn Sent from my iPhone
2023 年 4 月に 7 泊滞在

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The best.
2023 年 4 月に 7 泊滞在

10/10 (非常に良い)

Jason

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A fabulous hotel which is aesthetically pleasing and a must stay when visiting Tenerife. Offering a range of swimming pools, excellent friendly service and good quality restaurants at a reasonable price. I must say, this is my favourite hotel which I have visited many many times and in my opinion, the Best hotel in the Canary Islands and Spain. Amazing!
2023 年 4 月に 1 泊滞在

10/10 (非常に良い)

Erica、Lloyd Harbor

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a beautiful family friendly property. They have many restaurants to choose from along with plenty of other restaurants within walking distance. There is so much to offer in the area within walking distance. It is located in a beautiful upscale neighborhood and only a 10 minute drive from the bustling Playa de Las Americas. Some of the rooms could use an update, but they are clean. I believe the hotel is beginning renovations soon, so hopefully they are planning to update these rooms. The staff is lovely and very accommodating. I highly recommend this hotel if you are planning a trip to Tenerife.
2023 年 4 月に 5 泊滞在

10/10 (非常に良い)

julio cesar

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Absolutamente todo, especialmente todo el personal, no saben ya que hacer para que estés como en casa. Un 10 para todos ellos. La gastronomía espectacular y el mejor desayuno que probamos nunca.
2023 年 2 月に 7 泊滞在

10/10 (非常に良い)

Robert John

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 2 月に 7 泊滞在

10/10 (非常に良い)

Paul

2023 年 2 月に 5 泊滞在

8/10 (良い)

Eva Rise

2023 年 2 月に 3 泊滞在

8/10 (良い)

Ruth

良かった点 : 施設のコンディションと設備、客室の快適度
Great location
Bahia del Duque is in a fantastic location in Tenerife and is made up of a series of unique buildings and landscaping. This makes it a great place for walks, both in and out of the hotel grounds. It has a variety of restaurants, all with great food. We found the service mostly great, but on some occasions a little disappointing for a five start hotel. Randomly something would not be cleaned in the room or drinks would not be restocked. Restaurant service was sometimes lacking attention during the evening meals. Staff going about their duties would shout to each other along the corridors, making it not quite the peaceful trip I was hoping for. Three times different staff knocked then immediately entered our room, rather than waiting for a response. These are all small details that we did not feel were worth complaining over and they are arguably about expectations. I would have mentioned them if asked for feedback on checkout but I was not asked.
2023 年 2 月に 8 泊滞在

8/10 (良い)

Katharine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Weather/ outdoor areas and gardens/ pools/ spa/ gym/ my room all lovely. Outdoor staff particularly attentive. Restaurants very average. Bright lighting, battery operated candles and missing ambience with pleasant food. Service not quite there. Brasserie much lauded in the literature was a disappointment. There are better restaurants outside the complex. Staff in general in most areas were very friendly and helpful. Our maids went above and beyond and seemed to be working so hard for everyone. Lovely reception staff. Evening cabaret/ entertainment acts were very unsophisticated for the audience present. I cringed at the rubbish they presented us with. However the singers in the piano bar were mostly good and we loved dancing there. Overall a beautiful building in lovely grounds. Nearby amongst others the Mirador coast side restaurant fulfilled the better food and alternative entertainment to a much higher standard. So it’s worth it for the beautiful setting but be prepared to look elsewhere for evening fun.
2023 年 1 月に 13 泊滞在

4/10 (不満)

geoff

カップルで旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
Room was poor. Sockets didnt work , ac was lound , mirror hanging off the wall,
2023 年 1 月に 5 泊滞在

10/10 (非常に良い)

JUNE

グループ旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 1 月に 3 泊滞在