They sold out of the family room we booked and instead of giving us a double bed they put us in a room with 2 twin beds and told they cant help us because we are staying there three nights and they have other in coming bookings for the following days. There is also no lift and luggage assist trolleys. No mini fridge and no iron. Cleaning only happens upon check out for a 3 day booking.
Cori
2024 年 9 月に 3 泊滞在
10/10 (非常に良い)
Gemma
家族旅行
2024 年 9 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Food was lovely at pub which we started off with before heading to room.
Room lovely, clean, modern!! And everything you need for a break away.
Gemma
2024 年 9 月に 1 泊滞在
6/10 (普通)
Sandra Amponsah
家族旅行
2024 年 8 月 28 日
良かった点 : 清潔度、設備とサービス
気になった点 : スタッフとサービス、施設のコンディションと設備
We got locked out of the room every single day we stayed there. The key cards will just not work. There was a day we stayed outside the hotel past midnight before getting access to our room. Apart from the issue with the key cards everything else was great.
Sandra Amponsah
2024 年 8 月に 3 泊滞在
4/10 (不満)
Mark
家族旅行, グループ旅行
2024 年 8 月 27 日
気になった点 : スタッフとサービス
Firstly I requested two rooms to be close to each other and did not expect to be on different floors and nowhere near each other !, also when I checked in I was told the payment card had been rejected and I know this not to be true as I made two bookings with Expedia and both bookings made were made with the same payment card and it was not nice to be asked for the payment and told that I was lucky that the rooms were not allocated to someone else as payment made and had not been authorised by using other forms of payment… plus no one from either the Fallow field or Expedia have contacted me to ask for confirmation payment, very bad service and would probably not stop here again due to this issue
Mark
2024 年 8 月に 1 泊滞在
10/10 (非常に良い)
John
家族旅行
2024 年 8 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Modern and friendly
John
2024 年 8 月に 1 泊滞在
10/10 (非常に良い)
Carol
2024 年 8 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything thing about hotel was great.Lovely staff at the restaurant.Easy parking.
Carol
2024 年 8 月に 1 泊滞在
6/10 (普通)
Daniel
2024 年 7 月 8 日
良かった点 : 清潔度、設備とサービス
Comfortable bed but something inside the room was noisy along with the aircon!
Daniel
2024 年 6 月に 2 泊滞在
10/10 (非常に良い)
Pawel
家族旅行, 小さなお子様連れの家族旅行
2024 年 7 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place, very nice , quiet, great pub and food.
Pawel
2024 年 6 月に 1 泊滞在
10/10 (非常に良い)
mark
出張
2024 年 6 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Always good value for money
mark
2024 年 6 月に 1 泊滞在
6/10 (普通)
DAMION
2024 年 6 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Overall brilliant thankyou
DAMION
2024 年 6 月に 1 泊滞在
6/10 (普通)
LAURA
グループ旅行
2024 年 6 月 24 日
Sadly the reception staff were particularly unhelpful after they had cancelled my travelling companion’s booking. We were told many lies about their mistake and they refused a full refund to my friends. They totally refused me a refund so I had to stay on my own. They were unreasonable and unapologetic.
LAURA
2024 年 6 月に 1 泊滞在
8/10 (良い)
Joshua
2024 年 6 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean and simple rooms. Not much in the area it’s based next to an industrial estate / small services. Staff appeared busy as they were covering both the bar / restaurant and the hotel.
Joshua
2024 年 6 月に 4 泊滞在
4/10 (不満)
Diane
家族旅行
2024 年 6 月 14 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Room had all sorts of cleanliness issues, I addressed it with manager on duty and she did her best to sort it, its just not what you need after a long drive.
Diane
2024 年 2 月に 2 泊滞在
4/10 (不満)
Matthew
出張
2024 年 6 月 5 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Very average room . Shower gel empty when I arrived for a 2 night stay. Many other hotels in the area offer much better value for money.
Matthew
2024 年 6 月に 2 泊滞在
8/10 (良い)
David
2024 年 6 月 3 日
良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
Communicate clearly
It should be made very clear that there is no in-person reception at the hotel. Only when attempting my check-in did I discover from a sign outside the previous reception area that check-in must now be carried out at the associated pub/restaurant opposite.
In addition, the web site posted telephone number, which has a Telford area code, in reality links to a comms centre situated somewhere else. I was told that I would be redirected to the hotel. But no one picked up my call. I now understand that this redirection was in fact to the pub/ restaurant reception desk. On a Sunday afternoon this was very busy and no one answered my call. All very frustrating.
David
2024 年 6 月に 1 泊滞在
10/10 (非常に良い)
Daniel
小さなお子様連れの家族旅行
2024 年 6 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Helpful staff and efficient check in.
Daniel
2024 年 6 月に 1 泊滞在
8/10 (良い)
Gary
2024 年 5 月 26 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Gary
2024 年 5 月に 2 泊滞在
8/10 (良い)
Ken
2024 年 5 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ken
2024 年 5 月に 3 泊滞在
10/10 (非常に良い)
Janet
2024 年 5 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Overnight stay
Lovely comfortable room and bed ! Staff were above and beyond so friendly food at the pub was amazing for dinner and breakfast was great value too
Janet
2024 年 5 月に 1 泊滞在
8/10 (良い)
STEPHEN
2024 年 5 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect for our weekend in Shropshire.
STEPHEN
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Tracie
2024 年 4 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Easy online check-in no problem getting our key on arrival. Our room was very clean and comfortable and had everything we needed during our stay. The staff are so polite and very helpful. Breakfast was amazing and reasonably priced.This is our second time staying at the Fallow Field and we will definitely stay here again. Highly recommend.