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アンベルー アパートメンツ タムワースの口コミ

3.5 out of 5
アンベルー アパートメンツ タムワース
5 Janison Street, East Tamworth, NSW

口コミ

8.6

非常に良い

評価 10 - 237 件の口コミ中 115 件が非常に良い" "
評価 8 - 237 件の口コミ中 90 件が良い" "
評価 6 - 237 件の口コミ中 18 件が普通" "
評価 4 - 237 件の口コミ中 10 件が不満" "
評価 2 - 237 件の口コミ中 4 件が非常に不満" "

9.0/10

清潔度

9.2/10

スタッフとサービス

8.6/10

設備とサービス

8.4/10

施設のコンディションと設備

5.6/10

環境への配慮

口コミ

6/10 (普通)

Joanne

カップルで旅行
良かった点 : 設備とサービス
The building layout was good. We could not block out early morning sunlight. My feet got dirty walking around the apartment after showering.
2023 年 10 月に 2 泊滞在

4/10 (不満)

Andy

家族旅行
気になった点 : 施設のコンディションと設備
No office, no communication, pool was unusable, missing towel rails and other things missing in bathroom, outside table and chairs covered in cobwebs, photos didn’t match what the place was like.
2023 年 10 月に 2 泊滞在

8/10 (良い)

Barbra

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Nice size - great shower and really comfortable beds. had everything that we needed for the one night stay.
2023 年 10 月に 1 泊滞在

6/10 (普通)

Donna

家族旅行, 小さなお子様連れの家族旅行
Great spot - close to city centre, and nice area. The apartment was a good space, good size but it’s definitely like student accommodation (every bedroom door has a lock and a key) Also 1 night we were there as putting kids to bed 3 car loads of guys pulled up, 1 car parked in front of our apartment they swam in the pool for 45mins then left - like they’ve done it before or regularly. Apartment could definitely have done with a spring clean. Kitchen was well equipped (3 rice makers in cupboards!) Comfortable place to rest your head but not very welcoming. One major plus was the size of the bath towels!! Finally a decent sized towel 🙌
2023 年 10 月に 2 泊滞在

8/10 (良い)

Philip

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Nice apartment in quiet area.
2023 年 4 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、客室の快適度
Great stay, everythinv you needed in a quiet area
2023 年 3 月に 2 泊滞在

6/10 (普通)

Kristy

家族旅行
良かった点 : 清潔度、設備とサービス
Rooms were clean and tidy. Communication is hard as there is no office and no staff at the property. Walls are very thin and you can hear neighbours.
2023 年 4 月に 1 泊滞在

4/10 (不満)

Judy

2023 年 3 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、客室の快適度
Fantastic, close to Tafe. Only downfall was the oven door didn’t seal properly so my roast dinner took 3 hours to cook.
2023 年 3 月に 5 泊滞在

10/10 (非常に良い)

LYNETTE

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Couldn’t fault anything. Apartment was clean and really didn’t spend much time in there but it was very clean and quiet.

2/10 (非常に不満)

David

家族旅行
気になった点 : 清潔度、客室の快適度
Worst hotel experience I’ve had since backpacking
On the morning of check-in the hotel called asking me to send through my drivers licence to a mobile number. It was a hassle since I was driving all day, & I asked why. They said it was a legislative requirement in Australia. I called this out for the rubbish that it is – that simply isn’t true. The operator said she was insulted by what I’d said and hung up. I thought that maybe the call was a scam so I emailed the hotel and received a very curt response “This is our Covid safe check in policy. You will be required to follow the check in process or free to cancel. No dramas.” That’s a great note to receive during the summer high season. Later that morning I emailed through my ID, but didn’t receive a response with my room check-in code (so I couldn’t access my room). I arrived at the hotel at about 6pm, still with no way to check-in. Because the hotel has no office I called several times but they did not answer. Perhaps they were screening my calls? I called using my son’s phone & finally got through. Eventually I received my room code but it was very stressful. We stayed in room 8, which was dirty – dust and cobwebs on window sills, in cupboards etc. Worn carpets with pulled threads & stains. The towels were worn-out, stained and disgusting. No aircon or fans in the bedrooms, except a portable unit in my son’s room. We were really hot. The main room had a water damaged ceiling. It wasn’t a nice place to be, especially following the hostility of the hotel staff.
2023 年 1 月に 1 泊滞在

8/10 (良い)

NABEEL

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Everything is good except the communication, it was very bad unfortunately as I was try to reach (by phone and email) the administrator of the apartments but no response. It’s important to respond to the calls and emails
2022 年 8 月に 1 泊滞在

4/10 (不満)

Mark

気になった点 : 清潔度、客室の快適度
So very disappointing
The property is of a good size and our Apartment had a smart TV. The check in process was OK for us after a quick call. Booked in January for our 2 night August stay and I had requested a quiet room, preferably top floor. What we were assigned to was a ground floor apartment on a busy residential road. It would seem that like all Australian accommodation on our 6 week holiday, double glazing isn’t the universal noise and heat loss window joinery solution of choice and so the front of the apartment suffered badly from road noise. Perhaps there wasn’t enough room for double glazing on the Endeavour when discovered 250 years ago. The apartment has zero sound insulation from the people above, so you can hear them too moving around, flushing toilets, boiling a kettle, chatting into the small hours; perhaps the road noise is keeping them up too? There was nO where to hang damp towels in the bathroom, not even the hand towel. The bathroom also had smelly drains too and inadequate lighting. The internet did not extend to the back bedroom, where naively we tried to seek refuge at bedtime from the relentless road noise. Perhaps we needed to pay extra for sofa cushions, hangers in all bedrooms and appropriate cleaning of the kitchen cupboards, guest towels and bathroom lighting and fan. Disgusting. The apartment is overpriced for the awful experience endured. Should have booked one of the many other options available in Tamworth that are about a third cheaper and probably just
2022 年 8 月に 2 泊滞在

10/10 (非常に良い)

Steven

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
The property was lovely and clean and the staff were great and friendly to deal with.
2022 年 2 月に 2 泊滞在

8/10 (良い)

Richard

家族旅行
良かった点 : 清潔度、設備とサービス
Clean and comfortable
2021 年 12 月に 9 泊滞在

8/10 (良い)

Rosemary

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Everything was good and the pool was crystal clean however the gate to pool needs to be rectified as it gets caught on the grassy mound and doesn’t close automatically which is a real safety issue as it was left open on occasion.. I had young grandchildren that can’t swim so it was a constant source of worry and is totally not in accordance with Australian standards please have this fixed as soon as possible
2021 年 12 月に 7 泊滞在

2/10 (非常に不満)

phillip

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
We booked three months prior and when we arrived they had rebooked our apartment for someone else. Wotif and Amberoo ruined our holiday. Wouldn’t recommend them ever!!!
2021 年 12 月に 7 泊滞在

10/10 (非常に良い)

Michael

家族旅行
良かった点 : 清潔度、客室の快適度
Good family apartment
Good apartment, well kept. Few small maintenance issues like broken blinds, gaps in doors, missing hooks in bathroom but a good venue for a family. Left some weetbix out for the kids which was a nice touch
2021 年 7 月に 1 泊滞在
Daveからの返信 (投稿日 : 2021 年 8 月 6 日)
Thanks for choosing Amberoo Apartments Tamworth. Travel safe Kind regards

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 施設のコンディションと設備
Great place to stay overall. Plenty of room and the little additional items such as bread and milk was nice. Opportunity- need to communicate and respond to customers on time and ensure that the apartment is clean. Toiletries not stocked up.
2021 年 6 月に 2 泊滞在
Daveからの返信 (投稿日 : 2021 年 6 月 30 日)
Thanks for choosing Amberoo Apartments Kind regards Dave

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Spacious apartment great for families the full size containers of juice & milk in the fridge was a wonderful surprise, they also provided bread, jam, cereal & margarine. Antibacterial hand wash & wipes were also supplied. My only suggestion would be a larger TV but Great value for $$$ 4 stars from me 😃
2021 年 5 月に 2 泊滞在
Daveからの返信 (投稿日 : 2021 年 6 月 2 日)
Hi, Thank you for choosing to stay at Amberoo Apartments Tamworth. Great feedback - thank you

10/10 (非常に良い)

宿泊されたお客様

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Contactless check in was simple and well communicated. Very comfortable beds with air conditioning that kept our children cool in the summer heat was a great relief. Parking directly outside our apartment door. Pool was clean, property well maintained. The fresh bread, carton of milk, cereal and other essentials was greatly appreciated. Will definitely be returning guests and would recommend to anyone.
2021 年 2 月に 1 泊滞在
Daveからの返信 (投稿日 : 2021 年 2 月 23 日)
Thank you for your kind review. We look forward to welcoming you back soon Kind regards Dave

4/10 (不満)

Sandra

家族旅行
良かった点 : 清潔度
気になった点 : 客室の快適度
Disappointed - hot bedrooms/noisy air con
Nice apartment, very spacious and bigger than what we booked (apartment 6, 3 bedroom - booked a 2 bedroom.) However it was advertised as air conditioned, but the bedrooms were like hot boxes. Kids couldn't sleep in rooms so dragged mattresses for them into living room under split system air con to sleep. Hubby & I tried to sleep in a room that had a portable window vented air con unit, this cooled the room with some modifications, but was far too noisy to sleep next to. Raised the issue with reception contact (who we never saw) by text message, asked to move apartments for the 2nd night, but no option offered, just told to leave split system in lounge and portable unit in bedroom on all day, and keep doors closed. Still did not reduce the temp of the other 2 bedrooms, which were unusable. Very disappointed, hope the other apartments have decent working air con, but not sure if we will give this property another try in the future to see. So tired from lack of sleep after 2 nights that we had to stay another night in Tamworth - at a motel with working, quiet air con!
2021 年 1 月に 2 泊滞在
Daveからの返信 (投稿日 : 2021 年 2 月 1 日)
Hi Sandra, Thanks for you feedback. We do have air-conditiong & fans and even portable air conditioners, so I am unsure the extent of the issue you raise here. I will contact you directly to discuss in detail, to ensure we fully understand why your concern was not resolved during your visit with us. Kind regards Dave

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very spacious, was surprised to find milk, juice, bread and cereal here for us when we arrived. Much more comfortable than staying in a single room motel and was cheaper than previous rooms we have stayed in. Would definitely come back
2021 年 1 月に 1 泊滞在
Daveからの返信 (投稿日 : 2021 年 1 月 30 日)
Thank you for choosing Amberoo Apartments. We are proud go our spacious apartments and look forward to welcoming you back. Kind regards Dave

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Convenient location, quiet street. Good customer service
2021 年 1 月に 1 泊滞在
Daveからの返信 (投稿日 : 2021 年 1 月 11 日)
Thank you for choosing Amberoo Apartments for your recent visit to Tamworth. We are pleased you enjoyed Amberoo Apartments and we look forward to welcoming you back soon. Kind regards Dave

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
That we had a 4 bedroom unit. More than enough room for everyone.
2020 年 12 月に 1 泊滞在
Dave からの返信 (投稿日 : 2020 年 12 月 15 日)
Thanks for choosing Amberoo Apartments. Hope to see you return soon. Kind regards Dave

10/10 (非常に良い)

Zheng、Sydney

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The rooms are very clean. The hotel owner Cindy is very nice.
2020 年 10 月に 1 泊滞在
Daveからの返信 (投稿日 : 2020 年 10 月 7 日)
Thank you for choosing Amberoo Apartments for your base in Tamworth. See you soon. Travel safe Dave

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2020 年 9 月に 1 泊滞在
Daveからの返信 (投稿日 : 2020 年 9 月 26 日)
Thank you for choosing Amberoo Apartments. Travel safe! Kind regards Dave

10/10 (非常に良い)

Debbie、Central Coast.

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Excellent, there was complimentary bread, butter, orange juice, biscuits & jam very convenient. Nice and roomy and close to the bowling club where we had a lovely dinner.
2020 年 9 月に 1 泊滞在
Daveからの返信 (投稿日 : 2020 年 9 月 22 日)
Hi Debbie Thank you for choosing Amberoo Apartments- it was our pleasure to welcome you. Kind regards Dave

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、設備とサービス
2020 年 8 月に 1 泊滞在
Daveからの返信 (投稿日 : 2020 年 8 月 23 日)
Thank you for choosing Amberoo Apartments Tamworth. Kind regards Dave

8/10 (良い)

David、Moree

家族旅行
良かった点 : 清潔度、設備とサービス
The unit was spacious and was ideal for our family to get together in Tamworth. Little or no protection from the rain at the entry. Would have preferred a better door mat so that the tiles did not become slippery. Overall we enjoyed our stay.
2020 年 7 月に 1 泊滞在
Daveからの返信 (投稿日 : 2020 年 7 月 28 日)
Hi David and Thank you for choosing Amberoo Apartments. Great feedback and we look forward to your return. Kind regards Dave

10/10 (非常に良い)

Emma

家族旅行
良かった点 : 清潔度、客室の快適度
Recently stayed here and it was a lovely quiet place to stay.
2020 年 7 月に 1 泊滞在
Daveからの返信 (投稿日 : 2020 年 7 月 15 日)
Hi Emma, Thank you for choosing The spacious Amberoo Apartments for your recent visit to Tamworth. Hope to see you return soon. Kind regards Dave

10/10 (非常に良い)

Darran、Ipswich

出張
良かった点 : 清潔度
Nice and quiet position near town. Facilities are good.
2020 年 6 月に 7 泊滞在
Dave からの返信 (投稿日 : 2020 年 7 月 7 日)
Thank you Darren for choosing our spacious apartments for your recent stay in Tamworth. The entire team at Amberoo Apartments appreciate your support and look forward to your return. Kind regards Dave

10/10 (非常に良い)

宿泊されたお客様

2020 年 6 月に 2 泊滞在
Daveからの返信 (投稿日 : 2020 年 6 月 29 日)
Thank you for choosing Amberoo Apartments ! we appreciate the support and look forward to your return soon. Kind regards Dave

10/10 (非常に良い)

Kristie、Coffs harbour

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス
Heaps of space, very clean, bed huge! Stayed with my partner and 18 month old Would recommend, i would stay again
2020 年 6 月に 1 泊滞在
Daveからの返信 (投稿日 : 2020 年 6 月 22 日)
Thank you Kristie for choosing Amberoo Apartments and your for your wonderful review. Looking forward to your return. Kind regards Dave

10/10 (非常に良い)

Arlene、Comboyne australia

家族旅行
良かった点 : 清潔度、設備とサービス
Very well kept large rooms ,I’d give this 4or more stars
2020 年 6 月に 1 泊滞在
Dave からの返信 (投稿日 : 2020 年 6 月 20 日)
Thank you Arlene for taking the time to leave a review. We truly appreciate the feedback. Can’t wait to see you again ! Travel safe Dave

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、設備とサービス
2020 年 6 月に 1 泊滞在
Daveからの返信 (投稿日 : 2020 年 6 月 12 日)
Thank you for choosing Amberoo Apartments! See you again soon Kind regards Dave

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度
2020 年 6 月に 1 泊滞在
Daveからの返信 (投稿日 : 2020 年 6 月 4 日)
Thank you choosing Amberoo Apartments. Safe travels Regards Dave

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、客室の快適度
2020 年 5 月に 1 泊滞在
Daveからの返信 (投稿日 : 2020 年 5 月 21 日)
Thank you for choosing Amberoo Apartments Tamworth Kind regards Dave

10/10 (非常に良い)

Greg

家族旅行
良かった点 : 清潔度、客室の快適度
Great Stopover
Only stayed overnight but apartment was very comfortable and well located to local services. We had 3 adults in our family group and the comfort of completely seperate bedrooms (i.e. not having a bed in a common area), provided a very restful night. Would most certainly stay here again.
2020 年 3 月に 1 泊滞在
Daveからの返信 (投稿日 : 2020 年 3 月 27 日)
Thank you great for choosing Amberoo Apartments Tamworth for you family stop over. Hope to welcome you back soon ! Kind regards Dave

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was a great stay Cindy was great to meet place was very clean. Will stay again
2020 年 3 月に 2 泊滞在
Daveからの返信 (投稿日 : 2020 年 3 月 25 日)
Hello and thank you for the wonderful review. Kind regards Dave

8/10 (良い)

宿泊されたお客様

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had all the kitchen items good for making meals, it's a "home away from home"
2020 年 3 月に 5 泊滞在
Daveからの返信 (投稿日 : 2020 年 3 月 21 日)
Thank you for the wonderful review and choosing Amberoo! See you next time Kind regards Dave

10/10 (非常に良い)

Jenni、ney

良かった点 : 清潔度、設備とサービス
Booked it at the last minute, Cindy was lovely , would highly recommend, fantastic price, value for money breakfast provided.
2020 年 3 月に 1 泊滞在
Daveからの返信 (投稿日 : 2020 年 3 月 7 日)
Thank you Jenni for choosing Amberoo Apartments Tamworth. We pride ourselves on value for money and will pass on your comments to the team. Kind regards Dave

6/10 (普通)

宿泊されたお客様

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度
Small property in a lovely neighbourhood close to the town itself. Staff were friendly and welcoming with great value breakfast pack included on arrival. Improvement that could be made would be comfort of the beds and lounge. Unfortunately not very comfortable.
2020 年 3 月に 1 泊滞在
Daveからの返信 (投稿日 : 2020 年 3 月 7 日)
Thank you for choosing Amberoo Apartments. Thanks for the feedback. Kind regards Dave

10/10 (非常に良い)

SandyHancock、Raymond Terrace, NSW

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was quiet, super clean, very modern and extremely comfortable. The communication and support from the managers was awesome. It was just far enough from the town centre to be peaceful, yet close enough to have easy access to all the town amenities and shopping
2020 年 2 月に 2 泊滞在
Daveからの返信 (投稿日 : 2020 年 3 月 3 日)
Thank you for choosing Amberoo Apartments Sandy, We enjoyed looking after you ! Kind regards Dave

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度
2020 年 2 月に 3 泊滞在
Daveからの返信 (投稿日 : 2020 年 3 月 3 日)
Thank you for choosing Amberoo Apartments. Kind regards Dave

6/10 (普通)

Frank

家族旅行
良かった点 : 清潔度
It was ok and spacious but had not much amenities around like restaurants or corner shops just in case. You need something
2020 年 2 月に 2 泊滞在
Daveからの返信 (投稿日 : 2020 年 3 月 2 日)
Hi Frank, Thank you for choosing Amberoo Apartments. You may be confusing this review with another hotel. We have a coffee shop across there road, a Coles Supermarket 4 mins drive way and 3 bowling clubs within 3 mins drive and the CBD is a massive 4mins drive away in traffic. Hope to see you back soon. Kind regards Dave

10/10 (非常に良い)

Susan

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Apartment was well located in a quiet part of town. Plenty of facilities in the town we enjoyed our stay
2020 年 2 月に 1 泊滞在
Daveからの返信 (投稿日 : 2020 年 2 月 24 日)
Hi Susan, Thank you for choosing Amberoo Apartments Tamworth and taking time to post a review. We love the feedback and look forward to welcoming you back soon. Kind regards Dave

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were helpful and organised. Premises were clean and exactly what I wanted for the stay.
2020 年 2 月に 2 泊滞在
Daveからの返信 (投稿日 : 2020 年 2 月 18 日)
Thank you for choosing Amberoo Apartments whilst in Tamworth. Hope to welcome you back soon. Kind regards Dave

8/10 (良い)

Wendy、Bywong

家族旅行
良かった点 : 清潔度、設備とサービス
Very spacious apartment in a great location. The only disadvantage was that there are windows facing west with minimal window coverings and no AC in those rooms. As a result the rooms were like furnaces.
2020 年 1 月に 1 泊滞在
Daveからの返信 (投稿日 : 2020 年 1 月 18 日)
Thank you for choosing Amberoo Apartments kind regards Dave

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 12 月に 5 泊滞在
Daveからの返信 (投稿日 : 2020 年 1 月 6 日)
Thank you for choosing Amberoo Apartments Tamworth Kind regards Dave