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"This hotel is super great overall. Great service, great location. They put clean towels in a bag outside when we did not want service inside the room. Highly recommended to anyone who is looking for a great hotel. They have different location BTW. "

"Very clean hotel and friendly staffs"

"nice spa"

"Our experience was excellent from the moment we arrived. The staff is so friendly while handling our requests. We enjoyed the free coffee and relaxing in the balcony and common area. I especially appreciate the convenient location. I needed to buy an extra carryon bag to bring home all my souvenirs, and was happy to find the many home goods stores right around the corner. "

"Beautiful Hotel!!! Very clean and service from everyone I encountered is the best! Louis from the front desk did an exceptionally great job checking me into the hotel and explaining all the services offered by the hotel! I highly recommend this hotel!!! Thank you very much!!!"

"Despite the hotel being a bit on the older side architecturally, almost every staff we ran into greeted us. Lisa Huang, our housekeeping was superbly friendly and helpful. Tim continued to lead the team very well. Keep it up!"

"The hotel was lovely and slightly old fashioned. The staff were lovely, excellent breakfast. Very centrally placed. Lovely small streets with good shops and places to eat. Good shopping centre next door. "

"Staff was extremely helpful, very understanding of everything had great suggestions of stuff to eat or do. They held my baggage for me until my flight and was a breeze to get in and out. Very close to the metro station. My only gripe is that the sound proofing could be a bit better, you can sometimes hear door slamming in the hallway. Altogether still a great stay and would stay again"

"It was a great experience in the Grand hotel"