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「We found the room to be very clean and had an excellent view of the ocean, but what we found was it could use a refresh the living room Furniture was pretty old and uncomfortable. The kitchen was OK but the cabinet doors were loose and it didn’t have a dishwasher. The only other thing was we couldn’t get the main TV remote control to work even after installing new batteries so we had to change channel and turn it on and off manually. Otherwise the day was pleasant although we did I think we have...

「Wonderful Place. All of the staff were very professional, friendly, and kind. When checking in about 4 pm on Sat., a lady with longer hair helped us so quickly and efficiently. She quickly reviewed all the amenities. She was very kind. Everything was clean and smelled good . The pool and hot tob were awesome. The breakfast buffet was one of the best. Lots of offerings, again staff was very kind. Everything we needed was easy to access. Plus it was yummy. I Loved the coffee machine in the office...

「The only redeeming feature of the stay was the view. The housekeeper was friendly, but both management staff were extremely rude and condescending, unhelpful, and didn't offer anything past "let's re clean your room at 9pm" for the gross state of the bathroom. We asked for our own cleaning supplies and took care of brown smudges surrounding and on the toilet. My partner was on an important business trip and kind of lost it when the mgmt staff tried to imply it was just part of the experience, I...

「We enjoyed the location, as well as the beautiful room and view of the bay and some of the ocean. It was a perfect getaway! We will absolutely stay here again!」

「Supposed to have a kitchen but was a kitchenette. Key cards failed a lot.」

「Our favorite place to stay. The place is so clean and so cozy!」

「Such a Wonderful place ! Great food, host and hospitality was Over the top!」

「View was awesome. Hotel staff did seem a little indifferent. Too many elderly to del with this time of year. Stairs are issue with luggage for seniors. With that said, it with nice place to stay. Good value. Would stay again.」

「I loved the guy at check in! Very friendly and helpful! The room was clean and the bed was comfortable! We had a great stay.」

「1 Star — Unacceptable Customer Service and Zero Accountability Our stay at Sailor Jack’s was unacceptable, and management’s response was even worse. Around 1:15–1:30 a.m., we were jolted awake by a television blasting from the room below us. My husband endured hours of banging and pounding afterward. I attempted to call the hotel, but there was no way to reach anyone or leave a message. The next morning, I reported the disturbance and was promised a call from the owner regarding compensation....

「Great stay. Clean, comfortable room, friendly and helpful staff, and they were very accommodating of my service dog. Would happily stay again.」

「Our trip was perfect! What an extra treat to be able to take our dog with us. Room was clean, staff were friendly and so helpful.」

「Probably my worst vacation stay at the beach. Absolutely not worth the hype and/or price. Belongings found from previous guest in my room. Flys everywhere, no screen door, no charging outlets, room was cold, thin blanket, terrible pillows, TV only works if you scan QR for your own account, room phone broken, breakfast basic; same each day, supplies being put away before 10am cut off, staff not personable or welcoming. Sauna nice but never stayed long enough to heat up. Hot tub jets do not...

「i love this hotel!!」