Dear Isamu,Thank you for your positive feedback. We're delighted to hear that you found our hotel clean and tidy, and that you experienced friendly service from our staff. We look forward to welcoming you back on your next visit.Best regards,KaranGuest Service Officer

Dear Daisuke,Thank you for your positive feedback. We appreciate your comments and are glad to hear that you enjoyed your stay overall.Best regards,NileshGuest Service Officer

Dear Yuri, We appreciate your positive feedback! It's great to know that you enjoyed the location of our hotel and that you found it convenient. We look forward to welcoming you back in the future! Warmest regards.

Dear Shumpei,We're delighted to hear that you enjoyed your stay! Thank you for choosing us, and we look forward to welcoming you back.Best Regards,KaranGuest Service Officer

Dear Tatsushi, we appreciate the high rating for our hotel. We hope to welcome you back in the near future. Kind regards, Noah, Guest Services Officer.

I apologize for the inconvenience you experienced. Your feedback is valuable, and we will address the room assignment issue and ensure a smoother process in the future. Regarding Wi-Fi, we'll work on providing clearer instructions. Thank you for bringing these matters to our attention.Best regards,NileshAssistant Guest Service Manager

Thank you for your time to review the hotel and your patronage, The Team at Citadines Connect Sydney Airport

Dear Chieko,Thank you for your feedback. We are pleased to see you enjoyed the hotel facilities. We are sorry to hear you were charged excessively for the taxi. Please follow up with the taxi company mentioned on the receipt. We look forward to welcoming you back again in the near future.Thanking you.Kind Regards,

Dear AMI,Thank you for the perfect rating! We're delighted to hear that you had a 5 out of 5 experience at Citadines Connect. We appreciate your feedback and hope to welcome you back for another excellent stay in the future. Safe travels!Warmest regards,AmyAssistant Guest Service Manager

肯定的なフィードバックをありがとうございます! 24時間ラウンジをご利用いただき、素晴らしいご滞在をお過ごしいただけたと伺い、大変嬉しく思います。 温かいお言葉をいただきありがとうございます。よろしくお願いします、デレク アシスタント ゲスト サービス マネージャー

Thank you for your positive feedback. We're glad to hear you enjoyed our grab and go service.Best regards,Derek Assistant Guest Service Manager

Dear, Thank you for your glowing 5/5 review! We are thrilled to hear that you had such a wonderful experience during your stay at our hotel. It was a pleasure hosting you, and we're glad to know that our services met your expectations. Should you plan another visit, we'll be delighted to welcome you back.Warmest Regards

Dear, Thank you for the glowing 5/5 review! Your support means the world to us. We're delighted to have exceeded your expectations. Your feedback fuels our commitment to excellence. Can't wait to welcome you back for another remarkable experience.Warm regards

Hi Koh,Thank you for sharing your positive stay experience with us! We are delighted to see your excellent rating at Citadines Connect Sydney Airport! Receiving such feedback from guests like yourself inspires us to continually improve our service delivery. See you in November!. Warmest regards,

Hi Michimasa, Thank you for choosing Citadines Connect Sydney Airport Hotel. We cannot wait to welcome you again next time you are in Sydney.. Warmest regards,

Hi Yoshiko,Thank you for sharing your positive stay experience with us! We are delighted to see your excellent rating at Citadines Connect Sydney Airport! Receiving such feedback from guests like yourself inspires us to continually improve our service delivery. We thank you once again for choosing to stay with us and we look forward to having you back soon. Warmest regards, AmyAssistant Guest Service Manager

Dear Emi Thank you for your review, we appreciate your time and feedback it helps us improve our service and experience for our guests.Warm regards Citadines Connect Sydney Airport

Thanks for your review Takeshi!We are pleased to see that your time was enjoyable with us - we would love that make that review a 5/5! So please do let us know via email any comments to improve your next experience.Warmest regards,AmyAssistant Guest Service Manager

Dear Taira. Thank you for your positive 10/10 review at Citadines Connect Sydney Airport! We are glad that you had a comfortable stay with us. Thank you for choosing Citadines Connect Sydney Airport and looking forward to welcoming you back in the future. Warmest Regards, Emma N - Guest Service Officer

Dear Hiriko. Thank you for taking time and review your recent stay at Citadines Connect Sydney Airport! We wish you the best and looking forward to welcome you next time in Sydney. Warmest Regards, Emma N - Guest Service Agent

Dear Yumiko,Thank you for answering our guest survey. We are sorry to hear about your experience at Citadines Connect Sydney Airport. If I may ask for more information with regards to the service lapses you have experienced during your stay with us so that we may address and strive to ensure that we rectify such concerns. We always aim to ensure each of our guests has a memorable stay with us and in this instance, we have failed to achieve that.I look forward to hearing from you and appreciate any feedback that you are able to provide. you may reach me at this email address christian.romulo@the-ascott.comYours Sincerely

Hi Takazumi,Thank you for your booking at Citadines Connect Sydney Aiport Hotel. We are pleased to know that you had a 5/5 stay. We cannot wait to welcome you for many more great stays in the future. Warmest regards,

Hi There, Thank you for glowing 10/10 rating. Glad to see that you had an outstanding stay with us. Can wait to welcome you back. Warmest Regards, Shank Mandikal Assistant Guest Service Manager.

Hi Yukako, Thank you for a glowing 10/10 review. Glad to see that you had an amazing stay with us. Looking forward to welcoming you back in near future. Warmest Regards, Shank Mandikal Assistant Guest Service Manager.

Dear Christopher,Thank you for taking the time to share your feedback. We're delighted to hear that you found our location convenient, enjoyed your room, and found our prices reasonable. Ensuring our guests have a comfortable and hassle-free experience is our top priority, and we're thrilled to have met your expectations. Should your travels bring you back to the area, we'd be honored to welcome you again for another enjoyable stay.Best Regards,NileshGuest Service Officer

Dear Belinda, Thank you for taking the time to review Citadines Connect. We are glad to see that you enjoyed your stay with us. We wish to welcome you back to the hotel in the near future. Kind regards, Karan, Guest Services Officer.

Dear Alyse, Thank you for reviewing your stay with us. We are pleased to know that you enjoyed your time spent at Citadines Connect with the pleasant view and hotel services. We look forward to welcoming you to the hotel back again. Warmest regards, Sachina, Guest Service Officer.

Thank you!

Dear Fraser,Thank you for sharing your feedback. We apologize for any security concerns you encountered and assure you that we take them seriously. Your comments will be addressed promptly to enhance our security measures. We understand your decision to explore other options and hope to have the opportunity to welcome you back in the future for a more satisfying experience.Best Regards,KaranGuest Service Officer

Dear Marian, Thank you for reviewing your stay with us. We are pleased to know that you liked our hotel being close to airport with a comfortable bed, bar at our penthouse level with a view of an aeroplanes. We look forward to welcoming you to the hotel back again. Warmest regards, Sachina, Guest Service Officer.

Dear Kaylene,Thank you for sharing your feedback with us. We're delighted to hear that you found our check-in process smooth and enjoyed the convenience of our shuttle service to the Sydney domestic terminal. It's fantastic to know that you appreciated the tranquility of your stay and the scenic views of Sydney from our location. Your satisfaction is our priority, and we look forward to welcoming you back for another memorable experience.Best Regards,NileshGuest Service Officer

Hi Simone,Thank you for your glowing review! We are thrilled to hear how much you enjoy the rooftop bar and its stunning sunset views. It’s wonderful to know that the complimentary drink adds a special touch to your holiday start.We appreciate your compliments on our cleanliness and convenience, and we look forward to your next visit, ensuring it's just as enjoyable as the last.Warmest regards,

Dear Chun,Thank you for your positive feedback regarding our friendly and helpful staff.Best regards,NileshGuest Service Officer

Dear Lynette,Thank you for your positive feedback regarding our convenient amenities and comfortable beds.Best regards,NileshGuest Service Officer

Hello Caitlin, thank you for taking the time to review Citadines Connect. We are glad to see that you enjoyed your stay with us. We wish to welcome you back to the hotel in the near future. Kind regards, Noah, Guest Services Officer.

Dear MAciej,Thank you for your positive feedback! We're pleased to hear you enjoyed the cleanliness of the room, comfortable bed, and convenient air proximity. We appreciate your stay with us.Best regards,NileshGuest Service Officer

Dear Brandon,Thank you for recognizing our efforts in maintaining cleanliness. We appreciate your feedback and look forward to welcoming you again.Best regards,KaranGuest Service Officer

Dear Glenn,Thank you for your positive feedback! We look forward to welcoming you back on your next visit.Best Regards,NileshGuest Service Officer

Dear George,Thank you for your positive feedback! We look forward to welcoming you back on your next visit.Best Regards,NileshGuest Service Officer

Dear Charles,Thank you for your feedback. We appreciate your input and will strive to expand our dining options to include gluten-free choices in the future.Best Regards,NileshGuest Service Officer

Dear Julie,We're delighted that we could accommodate your need for an extended stay. Thank you for choosing us, and we're grateful for your feedback.Best regards,KaranGuest Service Officer

Hello Thomas, we appreciate you taking the time to review Citadines Connect Sydney Airport. We are glad to hear that you found our rooms to be clean, with a modern feel and appropriate pricing. We wish to welcome you back to the hotel in the future. Kind regards, Noah, Guest Services Officer.

Hello Mohit, thank you for reviewing Citadines Connect Sydney Airport. We are glad to hear you enjoyed your stay at our hotel and liked its location between the airport and Sydney and the shops. We wish to welcome you back to the hotel in the near future. Kind regards, Noah, Guest Services Officer.

Hello Seyedeh, thank you for taking the time to review Citadines Connect Sydney Airport. We are glad to hear that you found our hotel to be clean cozy and friendly. We are sorry to hear that we didn't meet the expectations with the free amenities that were provided. We appreciate this feedback that can be used to review what amenities we provide to the guests. We wish to welcome you back to the hotel in the future for an improved stay. Kind regards, Noah, Guest Services Officer.

Hello Sarah, Thank you for taking the time to review Citadines Connect Sydney Airport. We are glad to hear that you enjoyed your stay at our hotel. We wish to welcome you back onboard in the future. Kind regards, Noah, Guest Service Officer.

Dear Cindy,Thank you for your feedback. We appreciate your positive comment regarding directions from the airport.Best regards,NileshGuest Service Officer

Dear Diane,Thank you for your positive feedback. We're delighted to hear that you had a comfortable stay with us and appreciated the quiet environment despite our proximity to Mascot. We look forward to welcoming you back in the future.Best regards,NileshGuest Service Officer

Dear Margot,Thank you for sharing your experience with us. We apologize for any inconvenience regarding the transportation fee and the food options at our bar. Your feedback is valuable, and we will use it to enhance our services. We're pleased to hear that you appreciated our clean, modern property, pleasant staff, and nice views. We hope to have the opportunity to welcome you back in the future.Best regards,KaranGuest Service Officer