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"Excellent staff, couldn't do enough, rooms nice, only thing is 12th knot is closed Sundays and Mondays "

"Great location in Kensington and reasonably priced for London. Although our 10th floor room was a bit old fashioned, it was clean & comfortable and had a great view out."

"Rooms and hotel very clean. Staff were very helpful and supportive. "

"This hotel was so beautiful and elegant. it was in the perfect location. we did not take an uber anywhere, only to and from the airport. The staff even accommodated us in an early check in. simply amazing!"

"Amazing experience! Staff goes above and beyond to accommodate guest! "

"Breakfast was good quality and limitless, 2 great starts for busy days in London. All staff were very friendly and helpful. The room was clean and tidy, a few more drawers for stuff would have been good."

"Great location. Smart hotel. Room was small but comfortable and a great price. "

"Great location, clean, very hot rooms, no privacy as bathroom had no lock and felt very exposed going to toilet and shower. "

"Very good"