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Novotel Suzhou SIP

4.0 star property
Travelers find peace at this Suzhou Industrial Park hotel, with international dining, saunas, and leisurely bike rides.

Choose dates to view prices

Novotel Suzhou SIP offers comfort in the Industrial Park area. Guests can relax in the garden, rejuvenate in the sauna, or swim in the indoor pool. Three restaurants serve international cuisine, and the gym provides workout options. Free self-parking is available.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is ￥11,083
￥12,923 total
includes taxes & fees
Mar 21 - Mar 22

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Premium bedding
Private bathroom
Bathrobes
Hair dryer
  • Lake view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Premium bedding
Private bathroom
Bathrobes
Hair dryer
  • Lake view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Premium bedding
Separate bathtub and shower
Hair dryer
Bidet
  • Partial lake view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Premium bedding
Private bathroom
Bathrobes
Hair dryer
  • Partial lake view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Premium bedding
Private bathroom
Bathrobes
Hair dryer
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Premium bedding
Private bathroom
Bathrobes
Hair dryer
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Premium bedding
Private bathroom
Bathrobes
Hair dryer
  • Partial lake view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Premium bedding
Bathrobes
Rainfall showerhead
Private bathroom
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Balcony

Deluxe Room, 2 Twin Beds, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Balcony

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Premium bedding
Bathrobes
Rainfall showerhead
Private bathroom
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Located in Suzhou Industrial Park, a neighborhood in Suzhou, Novotel Suzhou SIP is in a shopping district. Suzhou Pingtan Museum and Suzhou Garden Museum are cultural highlights, and some of the area's attractions include Suzhou Culture and Arts Center and Suzhou Ferris Wheel. Couple's Retreat Garden and Classical Gardens of Suzhou are also worth visiting. Visit our Suzhou travel guide
Map
215027, Suzhou, 688 Suzhou Avenue East

What's nearby

  • Jinji Lake showing a garden and outdoor art
    Jinji Lake
    4 min walk - 0.4 km
  • Suzhou Culture and Arts Center
    6 min walk - 0.5 km
  • Suzhou International Expo Center
    10 min walk - 0.9 km
  • Yuanrong Times Square
    14 min walk - 1.2 km
  • Suzhou Ferris Wheel
    4 min drive - 3.1 km

Getting around

  • Wenhuabolanzhongxin Station
    1 min walk
  • Suzhou Railway Station
    20 min drive
  • Hongqiao International Airport (SHA)
    71 min drive

Restaurants

  • Restaurant Riva
    13 min walk
  • 朱鸿兴小馆
    7 min walk
  • Chao 27
    13 min walk
  • Ophelie
    7 min walk
  • Angel's 赫本
    8 min walk

About this property

Novotel Suzhou SIP

Upscale hotel located in Suzhou Industrial Park
A garden, dry cleaning/laundry services, and 2 bars are just a few of the amenities provided at Novotel Suzhou SIP. For some rest and relaxation, visit the sauna. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Concierge services, wedding services, and a porter/bellhop
  • Guest reviews say good things about the overall condition
Room features
All 306 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in China Green Hotel, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 128 per person
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Bo Ya Xuan
  • The Square
  • Times Garden Barbecue

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 4,521 square feet of conference space
  • Business center

Outdoors

  • Garden

Accessibility

  • Area rugs in room
  • Elevator

More

  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Disposable personal items are available on request.

We should mention

No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Novotel Suzhou SIP Hotel
Novotel SIP Hotel
Novotel SIP
Novotel Suzhou Sip (opening February 2016)
Novotel Suzhou Sip (opening March 2016)
Novotel Suzhou SIP Hotel
Novotel Suzhou SIP Suzhou
Novotel Suzhou SIP Hotel Suzhou

Frequently asked questions

Does Novotel Suzhou SIP have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Novotel Suzhou SIP?

As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Novotel Suzhou SIP on Mar 21, 2026 start from ￥11,083, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Suzhou SIP pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Novotel Suzhou SIP?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Novotel Suzhou SIP?

Check-out is at noon.

Where is Novotel Suzhou SIP located?

Located in Suzhou Industrial Park, this hotel is within a 10-minute walk of Jinji Lake and Suzhou Culture and Arts Center. Suzhou International Expo Center and Yuanrong Times Square are also within 15 minutes. Wenhuabolanzhongxin Station is only a 2-minute walk and Shidaiguangchang Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Suzhou SIP Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 142 out of 246 reviews
Rating 8 - Good. 85 out of 246 reviews
Rating 6 - Okay. 18 out of 246 reviews
Rating 4 - Poor. 1 out of 246 reviews
Rating 2 - Terrible. 0 out of 246 reviews

Reviews

8/10 Good

Jordan Shihern

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally at the expo so very convenient if attending conferences there. Nice view of the trouser building and jinji lake.
Stayed 5 nights in Sep 2024

10/10 Excellent

Toru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is very nice　There are restaurants nearby and the area around the lake is lively at night, but not noisy.　The hotel was quiet and very nice. I want to come again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kevin

The view. The service.
Stayed 6 nights in Aug 2023

10/10 Excellent

Boon Leng

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are friendly & helpful!
Stayed 3 nights in May 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Generally a nice stay

It's an extremely convenient if you are attending any congress at the Expo next to the hotel. Overall, the room is clean and tidy. I like the balcony area I could relax a bit after work. There was slight cigarette smell. I hope the room service would extend the servicing hour and the bar would have opened.
Stayed 4 nights in Jun 2023

8/10 Good

You-Liang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No one answers room service so I have to order food delivery at 2230.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
插頭無法使用, 以及吹風機風速跟熱度需改善, 景觀房房間角落老舊
Stayed 1 night in Sep 2025

6/10 Okay

Toru

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
全てにおいて100点をあげたい。 が、シャワーだけお湯になるのが遅すぎた。不満は一点。それだけ！ 景色は綺麗、スタッフも丁寧で優しい、プールも綺麗、周りも散歩して楽しい、飲食店が近くに有る。本当に満点に近い99点です
Stayed 2 nights in Mar 2025

10/10 Excellent

Tak On

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

推介

酒店正門側便是地鐵站，去那都非常方便。前台職員主動介紹周邊景點，更介紹不同的食肆，幫助了自由行的我們不少。
Stayed 2 nights in Nov 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bon emplacement pour un bon rapport qualité prix

Emplacement calme bord de lac et centre expo métro au pied de l’hôtel Attention aux horaires du petit-déjeuner Et la Clim de la chambre pas très efficace a mon goût
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

アクセス良好

地下鉄出口からほぼ直結、国際空港から蘇州行きのバスの停留所前で便利。
Stayed 2 nights in Jul 2024

6/10 Okay

MACKENZIE

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Good Location and Service! The Rest Left Wanting

The location was decent, right across from a boardwalk with a cat cafe and other cafes were nearby. They staff was prompt and services requested were prompt. However, the bedding (sheets and pillows) and supplied toiletries were of poor quality. The bedding was scratchy with uncomfortable pillows. The toiletries were cheap and left the skin dry and itchy. The price did not match expectations.
Stayed 3 nights in Jan 2022

8/10 Good

WAI KEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
這次蘇州旅遊，適逢新冠狀病毒入侵，以致全城在新年都靜下來。 幸好還有一間好的酒店，食住都有好的享受吧！ 由衛生、前枱接待的人員、以至廚房廚師、及清潔的工友等等，都能鎮靜地提供專業的服務。 在艱難的環境下見到希望。
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 2 nights in Jan 2020

10/10 Excellent

zaggy, 東京都

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全体的に綺麗なホテルでした、 チェックイン時に150元追加すれば湖側の部屋にチェンジできると言うので変えてもらいました。 部屋にはガラス張りしてあるベランダがあり、嫌いな夜景が観れました。 朝、ベランダから湖を見ることができましたが、遠くに小さく見えただけでした。でも変えて良かったかな？
Stayed 1 night in Dec 2019

10/10 Excellent

HYUN JIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋은 호텔입니다

좋은 호텔입니다 직원이 친절합니다
Stayed 1 night in Nov 2019

10/10 Excellent

HYUN JIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋은 호텔입니다

좋은 호텔입니다 직원이 친절합니다
Stayed 1 night in Dec 2019

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to moon bay

Pleasant enough , good location and good sized clean room . The lobby doesn’t really have much . Swimming pool is very nice , good size and nice lightning . Sauna was freezing cold . I would stay here again if wanted to be in that location
Stayed 1 night in Nov 2019

10/10 Excellent

CHIA MEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒的住宿

是個很舒適的環境服務人員也親切。對面就是金雞湖還可以散步。旁邊有shopping mall.地點很方便
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒的飯店

住宿過程非常良好，是下次會再考慮的飯店之一
Stayed 3 nights in Sep 2019

10/10 Excellent

Hui-Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店清潔阿姨很棒，隨意放的衣服阿姨還幫忙摺疊，整體很乾淨，但如果飯店內有販賣機就更好了...
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Disliked: Staff & service

一次被前台接待破坏的入住体验

入住体验不佳，我们大约下午两点半左右到达酒店，前台说没有房间打扫出来，在我们等待了两个小时之后，经过数次催促，并且看到无数比我们晚到的客人入住之后我们仍然没有房间，并且几次询问，前台换人也不交接提醒我们再等待，直到忍无可忍，发了脾气才安排好房间，这时候离进店已经过了两个多小时。而且接待对我们一家甩脸色，态度不好，非常让人失望
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sogar Internet funktioniert gut!!!!!!!!!!!!!!!!!!!!!!!
Stayed 10 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really happy with this hotel, very modern & clean!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地下鉄の駅から近く、食事（昼）が美味しかった。
Stayed 2 nights in Aug 2019