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Waterplace Residence

3.0 star property

Choose dates to view prices

Waterplace Residence provides amenities like a terrace and a gym.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Air conditioning
  • Gym
  • Outdoor Space

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The price is ￥19,134
￥23,151 total
includes taxes & fees
May 26 - May 27
The Westin Surabaya
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About this property

Waterplace Residence

  • Property highlights
  • Waterplace Residence provides amenities like a terrace and a gym.
  • You'll also enjoy perks such as:
    • An indoor pool and an outdoor pool
    • Free self parking
    • A 24-hour front desk
  • Room features
  • All guestrooms at Waterplace Residence include comforts such as air conditioning and separate dining areas.
  • More amenities include:
    • Bathrooms with showers
    • Balconies or patios, separate dining areas, and kitchenettes

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Policies

Check-in

Check-in start time: noon; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 15

Check-out

Check-out before 1 PM

Contactless check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [U-Nit Rental Apartment Tokan C5 Waterplace]

Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 500000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has indicated there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Does Waterplace Residence have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Waterplace Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Waterplace Residence?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Waterplace Residence?

Check-out is at 1 PM.

Where is Waterplace Residence located?

Situated in Surabaya, this apartment building is within a 10-minute walk of Pakuwon Trade Center and Pakuwon Mall. Al-Akbar Mosque is 2.9 mi (4.6 km) away.

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Reviews

Reviews

5.8

5.8

Cleanliness

7.4

Location

5.4

Staff & service

4.8

Property conditions & facilities
Rating 10 - Excellent. 0 out of 6 reviews
Rating 8 - Good. 3 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 2 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

Reviews

Verified

4/10 Poor

Peng Cheau Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay

Call reception, call them many time but no answer only responded via sms. She cant speak English it hard to understand. No proper instructuon on check in and usage. ALL electrical circuit breakers were turn OFF. Luckily I am an electrical guy that dare to turn ON by myself. Room condition is worst l, lack of maintenance, so run down to call luxury apartment, kitchenette and pantryi items conditions are unusable, no gas, no electrical connection, water kettle so dirty, not usable even to boil hot water. Toilet smell like sewage, toiletries and towels are not provide. Please bring you own if intend to book this room. Will NEVER book here again.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is within walking distance to Pakuwon Trade Centre (PTC) which is connected to other Super malls. A very convenient place to relax and enjoy other activities in the evening. Access to the property is via microchip card key and it is 24-hrs security guarded.
Stayed 4 nights in Jul 2018
Verified

8/10 Good

Jimmy Togar

Liked: Cleanliness, staff & service, room comfort
fasilitas lengkap sehingga memudahkan untuk memasak, mencuci pakaian. ada free acces ke pool and gym and dekat lokasi mall sehingga mudah untuk memenuhi kebutuhan sehari-hari.
Stayed 1 night in Jun 2018
Verified

4/10 Poor

Abdulwahab

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
سيئة جدا
Stayed 14 nights in May 2018
Verified

2/10 Terrible

Fuad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Brice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019