「ad read reviews saying that the walls were thin and the room was noisy, and that the bed was never made during the three days, but I never thought I would actually experience either of those things. What's more, when I tried to leave the room early in the morning, the door to the front building was locked... I thought the atmosphere and location of the facility were not bad, but even though it was the weekend of Monterey Car Week, I was disappointed that I spent over 200,000 yen for three nights...
「There were three of us staying in the Dock Holiday room which had a full size refrigerator and stove. Really enjoyed the deck. They are kinda strict about only people staying on property hanging with us, so might be good to know if you are staying there.」
「Excellent customer service.They fixed a problem I had created in booking and were professional, pleasant and extremely helpful. There are extra perks like specialty coffee and hot chocolate in the lobby and breakfast.」
「Our stay was truly enjoyable. The host was excellent, the property was beautifully maintained, and the room was very comfortable. Meeting Groove was a highlight, as he is incredibly welcoming and made us feel right at home.
We loved our experience and would highly recommend this property to others.」
「This is our 4rth time staying at the Capitola Hotel over the past 10 years and we are never disappointed . Always friendly and clean with many great amenities . Location is perfect ! 」
