サニーサイドのアパートスタイルホテル

「The management at this location was extremely disappointing. I requested a printed receipt, but staff refused, stating that because I booked through Expedia, they were unable to provide one and that I would need to use the email receipt instead. I explained that this was a business trip and that I required a physical copy for my records, yet they still refused to assist me. I then asked for the corporate contact number so I could report the unsatisfactory service. The general manager responded...

「Old, out dated, filthy, shower was sooo nasty i wouldn't use it, bed was horrible」

「Room was clean and quiet. Pillows were flat.」

「Wonderful view from our window of the Columbia River. Clean quiet rooms. A basic breakfast was available. It was filling but not ideal. Mostly starchy carbohydrates with dry eggs and thin, dry sausage patties. The hotel is undergoing a renovation so currently not offering full amenities. There is a river walk path outside and a restaurant near by.」

「Yes」

「Hotel is older and rooms need upgrades especially with device charging capabilities, not enough outlets and/or ports. Hotel free breakfasts are never great but this one was sub par. Staff were friendly and helpful. Great place to stay to enjoy numerous local wineries.」

「Stayed multiple times, consistently clean rooms and property. Friendly supportive staff. First and only choice when staying in Othello. 」