「The front desk associate at check-in, set the tone for our stay. Yura, was very kind and understanding. I especially appreciated her kindness after a ten hour car ride. She made sure we were happy and had everything we needed. There were a few miscommunications at check-in on my part and Yura was very gracious in helping me out. Having worked in hospitality decades ago, I want to commend Yura for her excellent customer service and general people skills. She made our experience wonderful and I...
「Very Friendly staffs and very professional. The hotel is very clean and right in the heart of downtown easy access to great dining places.
the only bad news is the bar was not open during our stay
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「from the moment we arrived to the moment we left, staff aka front desk was nothing short of amazing. Kind, helpful, courteous and professional.
We really appreciated their willingness to help and guide us as we felt so lost at first coming into a new town not knowing anything or where to go.
Location could not be any more perfect either. I definitely recommend this hotel!
」
「They were currently working on the weeding and outside maintenance. I am sure it will be a 5 in no time. They let us borrow a wheelchair that was onsite after my sister hurt her leg. It was extremely kind and appreciated. The coffee could be a little less acidic, maybe go with the Folgers midnight」
