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「Great hotel with a great casino. Food was excellent and we didn’t have to leave the property」

「I booked a room on Expedia as a non-smoking king size room. When I checked in they gave a smoking room king size and was told that since I booked through a third party this is what I had to take. Not thrilled and the room and floor smelled terrible. Room service was not offered so I had to beg the staff for clean towels and wash clothes for the second night. Overall the hotel and casino was nice but not thrilled with the resort fee charges that everyone seems to be getting away with nowadays.」

「The pool wasn't ready. I was told the pool would be ready. Not true.」

「The rooms were super clean. It was A little noisy but everything was great and price was very competitive.」

「Aside from the lack of a substantial breakfast, everything was great. The friendly staff put me in a room suitable for my needs. The room was large. Laundry was a plus, Totally satisfied」

「They made a fraudulent charge to my credit card on top of the 50$ incidentals deposit 」

「There wasn't much in the way of amenities (i.e. tissues, toilet paper), but the room was clean, the scenery beautiful, the pool was clean--it was a good value.」

「There was a beautiful view outside on the deck, however our room faced the parking lot on the first level. We could not open our curtains because of a direct view into our room」

「Yes」

「Clean room and great view of river. But Building, outside steps, and balcony needs pressure washing. Overall I would stay there again.」

「Hotel is vey neat, clean and modern. Front staffs are very helpful and friendly, especially evening shift. Room is very clean. Only draw back are Phone doesn’t hook up or line up in room 321. Shower tub floor is very slippery. Morning meal doesn’t have bacon. Not much fruiits in the bucket. Only few apple served.」

「Parking was easy and the AC did keep the room cool. Accommodations were comfortable and the balcony at back of room with the river right outside was very pleasant. Would stay again.」

「The Balsam Mountain Inn was a most wonderful place to stay!! EVERY single staff member could not have been more helpful!! To sit on the porch and relax and look at the view was an experience all it's own....sooooo relaxing!! Coffee was a local brand and tasted amazing, along with the pastries. The room was clean, bed was comfortable and the long, hot shower was refreshing. The Inn was close to restaurants downtown and just a shirt trip! You will not be disappointed! Please support this...

「Our place to stay when in Cherokee. It's older but always clean. Just across the street from the casino entrance.」

「This is an older motel, but it has been pretty well maintained. Some of the repairs (drywall) were a little on the shabby side, but overall pretty decent. Breakfast was basic, but good. The best part of this motel is the view. Beautiful mountain views greet you every morning. Very reasonably priced.」

「When I first arrived into room ,the floor was not swept,dead flies on window sill,curtains that were not hung properly holes in curtains. No outdoor seats or table like every other room had,had to take next room over when they left.Day 2 toilet was plugged had to ask for plunger and do myself. I was told at check in I would have to ask for clean towels so I knew that.But being reserved for 3 days should not have to ask for more coffee or cups. TV very small to see from beds. I was never asked...