「Upon arriving, and checked in; we went to our room and found it uncleaned from the previous guest. I reported it to the front desk and they "upgraded" our room. It would have been better to clean our room, and reduce our cost! I questioned the clerk and was told that she wasn't authorized to do that... It was no fun hauling our baggage to another room, on a different floor, after we unloaded into the first room.
Overall; After the check in problem our stay was good.」
「Upon arriving, and checked in; we went to our room and found it uncleaned from the previous guest. I reported it to the front desk and they "upgraded" our room. It would have been better to clean our room, and reduce our cost! I questioned the clerk and was told that she wasn't authorized to do that... It was no fun hauling our baggage to another room, on a different floor, after we unloaded into the first room.
Overall; After the check in problem our stay was good.」
Jason