「I changed rooms and mistakenly left my hat behind and the customer service and the person at the desk for very expedient and helping me retrieve my item thank you」
「All was great... only issue is that the parking at the hotel is limited and very tight to get in and out of but they do offer access to a parking garage free of charge.」
"The front desk staff was friendly, but the room facilities were poor. There were no hangers to hang clothes, no door guard, no hair dryer, no coffee maker, the bathroom door wouldn't close, and the lock on the balcony door was broken, so I was very worried about security. There was no room cleaning during my stay. The subway station was close and the bus stop was in front of the hotel, so it was convenient. There was a fire station next door, but the noise wasn't a problem."
