4/10 (不満)
Olivia
カップルで旅行
2026 年 2 月 15 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Strong start, when we go there the whole driveway was full of cars and no one was in them, and no one in the “valet” lot. My boyfriend stayed in the car outside and I ran in and asked where the valet was. The front desk proceeded to tell me it was quote-on-quote valet, but it was self service (so just a parking lot) for $10 but it’s full. So we drove around for 40 mins and found an overnight lot, walked 15 mins to the hotel and checked in. But then, my reservation was cancelled on their end! They couldn’t find the reservation at all even though I had it pulled up on my phone. They had to get the manager and the whole check in process was prolonged 20 mins because of this. Finally they got us our key, we found our room, and the key didn’t work! Lovely. I had to go back downstairs and get a new one. Finally got into the room, and it was gross! Carpets all stained, lamp was broken and hardly standing up, there was sharpie and paint written words all over the bathroom door, mirrors, and frames in the room. It was supposed to be city view, but we faced the not working and quite ugly pool. The paint was peeling of the walls, there was a random hole in the wall of the room, it was terrible. Luckily we just needed to sleep and the sheets were clean, but otherwise I would have left. I’ve stayed in some pretty terrible hotels around the world, but this one has gotta take the cake. It’s al least in a great location, but the hotel itself is run down, old, not taken care of, and not worth
Olivia
2026 年 2 月に 1 泊滞在
