All guestrooms at Bannatyne Spa Hotel Hastings include thoughtful touches such as 24-hour room service, in addition to amenities like free WiFi and safes.
I had a disappointing visit to this hotel. I had booked to take my children away for a night during half-term and booked the hotel because it had family rooms and a swimming pool.
When we arrived, we were told we had to pay extra to use the pool as we had booked on experia rather than through the hotel directly. This was not clear at all when booking and instead felt like false advertising given the pictures of the pool on the booking site.
Despite the significant extra fee to take 4 of us swimming, we decided to go ahead because it was raining and we had been looking forward to the pool. However, we were then refused entry to the pool as I had 3 children with me. They were not young children (two over 10yrs old) and all could swim. There was no justifiable reason for not permitting us to use the hotel facilities, and I would certainly not recommend this hotel as family-friendly!
Diana
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
Mark
出張
2024 年 2 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Proper Hospitality
Great location, lovely staff and amazing food
Mark
2024 年 2 月に 1 泊滞在
4/10 (不満)
Leigh
2024 年 2 月 4 日
Leigh
2024 年 2 月に 1 泊滞在
8/10 (良い)
Tim
2024 年 1 月 29 日
Tim
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
Simon
2024 年 1 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Outstanding service
We stayed at the hotel for our wedding anniversary and they cloudy have done more. We had a welcome plate with dairy free sweet treats and “Happy Anniversary “ piped in chocolate on the plate. The staff were amazing and so attentive. Nothing was too much trouble.,
Simon
2024 年 1 月に 3 泊滞在
10/10 (非常に良い)
Carol
グループ旅行
2024 年 1 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We booked a executive double with queen bed,and we were upgraded to a larger room.The Staff very welcoming nothing was to much for them. Hotel very clean as always. Breakfast amazing pleanty to choose from,plus the quality of the fresh food was excellent.
Carol
2024 年 1 月に 2 泊滞在
10/10 (非常に良い)
Michael
2024 年 1 月 3 日
Michael
2023 年 12 月に 2 泊滞在
10/10 (非常に良い)
Helen
カップルで旅行
2024 年 1 月 1 日
良かった点 : 設備とサービス
Staff are so lovely and helpful, nothing is to much trouble.