Find Resorts & Hotels with Spas in St. Lawrence Seaway, NY

"Breakfast was fair but you couldn’t take back to room. The first night the heating until banged and work us up every time it turned on or off. Spoke to the front desk early am. By 4pm nothing had been done. Complained again and the afternoon staff jumped right on it and ended up moving us to another room. Much better second night. Casino was dead on Thursday. They closed down most of the tables, craps and roulette. Very disappointing. Food at restaurant was good and priced fair. Need to add we were at the players inn. Thought we were at the new hotel connected to the casino. Had about 8 rooms booked by family and no one was sure where they were. We ended up with 3 at the casino and 5 at the inn! Recommend being careful before booking with expedia. Would have paid more to be in the other hotel if I had realized. Our reservation said Casino Resort Inn! Also the handicap room we were assigned first had a bathtub! How do they expect a person to safely get into a tub with mobility issues! "

"Very good hotel, amazing condition and location!"

"Did not eat"

"Everyone on staff was very friendly and helpful"

"Always a great experience "

"The bedding and bathroom were fine. Both the chair and hassock in the room were mended with duct tape as well as the carpet outside the elevator on the 3rd floor. When I woke early to wanted to use the Internet the WiFi was terribly slow. The solution was to have someone reset the router ..... well, I just dealt with it until the morning (8am) when someone must have done that because WiFi was much faster for the balance of our stay."

"Good place"