It's a dog friendly hotel and the carpet in my room was filthy with animal stains
Debbie
2024 年 5 月に 3 泊滞在
10/10 (非常に良い)
John、Nelson
2024 年 5 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent view of the ocean from the lobby and restaurant.
John
2024 年 4 月に 4 泊滞在
8/10 (良い)
Pete
ペット同伴の旅行, 家族旅行
2024 年 5 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There was a problem with our booking. We booked and paid on 31st December and after a 5 hour drive to the hotel with a baby and a dog didn't want to hear that I hadn't booked and that there were no rooms available. Luckily there was a no-show and we were given a twin room. Also, the booking was found on the computer.
The staff, especially the South African lady on reception, were very friendly and helpful.
Location of the hotel is superb. Overlooking a beach and a 10 minute walk to the centre of town.
We were happy with our room. A little outdated but to update 300 rooms would cost several million I guess!
Reception, dining room, and seating areas are very nicely furnished and decorated.
We had a lovely weekend in the hotel.
Pete
2024 年 5 月に 2 泊滞在
4/10 (不満)
Paulius
2024 年 5 月 11 日
気になった点 : スタッフとサービス、施設のコンディションと設備
Property need update refurbishment. everything is old and floor squeaky ,you can hear your neighbours walking aroung .
Paulius
2024 年 5 月に 1 泊滞在
4/10 (不満)
Ian
ペット同伴の旅行, カップルで旅行
2024 年 5 月 10 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Certainly handy for Porthminster beach and a short walk into the town, with easy free parking out front. Staff polite and friendly but hotel is very tired and our room was shabby. Decor, carpets and curtains very dated and worn. Bathroom sink was cracked and repaired with silicon, shower tap was damaged and difficult to adjust to maintain temperature, with only half a shower screen. As such, we decided to eat in St. Ives cafes and didn’t eat anything in the hotel so can’t comment on food. Disappointing.
Ian
2024 年 5 月に 3 泊滞在
10/10 (非常に良い)
Tracey
カップルで旅行
2024 年 5 月 9 日
Friendly staff good location. Room was in need of a make over xx
Tracey
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Gail
2024 年 4 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely room with balcony overlooking the beach.
Gail
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Jake
カップルで旅行
2024 年 4 月 28 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good for price, comfy beds and nice hotel staff, very good considering the price
Jake
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Martin
カップルで旅行
2024 年 4 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The view from our room window was just perfect, excellent sea view.