Pier House

Property class: 3.5

Choose dates to view prices

Reviews

9.6 out of 10
Exceptional
A terrace, a bar, and a restaurant are just a few of the amenities provided at Pier House. Guests can connect to free in-room WiFi.
The current price is ￥25,839
￥31,007 total
includes taxes & fees
Oct 13 - Oct 14

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Signature Double Room

A bedroom with a wooden ceiling, a large bed with a green bedspread, a window with curtains, and a view of buildings outside.

Signature Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • Harbor view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

A neatly arranged bedroom with a bed, bedside table, lamp, and a desk with chair.

Standard Twin Room

9.6 out of 10
Exceptional
(7 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

A bedroom with a large bed, wooden headboard, two bedside tables with lamps, and a door leading to another room.

Standard Double Room

9.6 out of 10
Exceptional
(14 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (Cosy)

A compact hotel room with a bed, a coffee machine, a hanging robe, and a framed artwork on the wall.

Double Room (Cosy)

9.0 out of 10
Wonderful
(4 reviews)
  • 5 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Double Room

A hotel room with a large bed, a seating area with a sofa, a window with a view, a wardrobe, and a bedside table with a lamp.

Premium Double Room

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Located in St Austell, Pier House is in the historical district and by the sea. Pinetum Park and Pine Lodge Gardens and Roche Rock are local landmarks, and some of the area's activities can be experienced at Charlestown Harbour and Cornwall Football Golf. Eden Project and St Austell Leisure Centre are also worth visiting. Visit our St Austell travel guide
View more B&B in St Austell
Map
PL25 3NJ, England, St Austell, Harbour Front, Charlestown

What's nearby

  • A coastal landscape with cliffs, clear blue sea, and purple flowers.
    Porthpean Beach
    5 min drive - 2.4 km
  • Charlestown Harbour
    2 min walk - 0.2 km
  • Charlestown Beach
    3 min walk - 0.3 km
  • Duporth Beach
    14 min walk - 1.2 km
  • Pinetum Park and Pine Lodge Gardens
    3 min drive - 1.7 km

Getting around

  • St Austell Station
    8 min drive
  • Newquay (NQY-Newquay Cornwall)
    28 min drive

Restaurants

  • Duke of Cornwall
    18 min walk
  • Pier House Hotel & Restaurant
    2 min walk
  • Rashleigh Arms
    3 min walk
  • Chinese Kitchen
    16 min walk
  • Shoreside
    5 min drive

About this property

Pier House

  • Bed & breakfast remodeled in 2024 and located near Eden Project
  • You can look forward to a terrace, a bar, and a restaurant at Pier House. Guests can connect to free in-room WiFi.
  • Other perks include:
  • Outdoor furniture and smoke-free premises
  • Room features
  • All guestrooms at Pier House include comforts such as premium bedding, as well as amenities like free WiFi.
  • More amenities include:
    • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
    • Bathrooms with showers and free toiletries
    • 42-inch Smart TVs with digital channels
    • Wardrobes/closets, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 8 per day)
  • Street parking available

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • No elevator
  • Stair-free path to entrance
  • Tile flooring in public areas

More

  • 3 floors
  • Renovated entire property - June 2024
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25 per stay
Cribs (infant beds) are available for GBP 5.00 per stay

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Nearby parking fee: GBP 8.00 per day (150 ft away)
  • Pet fee: GBP 20.00 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 5.00 per stay
  • Rollaway bed fee: GBP 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is Pier House pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 20.00 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Pier House?

As of Sep 25, 2026, prices found for a 1-night stay for 2 adults at Pier House on Oct 13, 2026 start from ￥25,839, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Pier House?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Pier House?

Check-out is at 10:30 AM.

Where is Pier House located?

Situated in St Austell, this beach bed & breakfast is steps from Charlestown Harbour and Charlestown Beach. Duporth Beach and Pinetum Park and Pine Lodge Gardens are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pier House Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 332 out of 404 reviews
Rating 8 - Good. 52 out of 404 reviews
Rating 6 - Okay. 12 out of 404 reviews
Rating 4 - Poor. 5 out of 404 reviews
Rating 2 - Terrible. 3 out of 404 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great room with some lovely touches. Lots of places to eat and drink and coastal walk right outside the door. Would definitely recommend
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old world building with lovely rooms, bar the bathroom being upstairs. Staff were very friendly and helpful. Food was good especially the breakfast. Very disappointed that they had a special curry and pint offer where you couldn't have and alternative drink and when we ordered the curry anyway we were charged £20 without the beer wheras it was £15 with the beer!
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place and lovely helpful staff. Went to an Eden session at Eden Project and the rooms at Pier House Hotel had dry robes that we were able to take to the concert as the weather wasn’t great. Lovely touch!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hosts, amazing food (both dinner and breakfast), spacious room and a lovely neighbourhood! We will come back!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel set right next to the harbour and beach. Staff are really friendly, food is great too and reasonably priced. Breakfast very good too.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Consistently good stayed several times
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel right on the pier. Incredible value for money. Best hotel room and breakfast we’ve had in Cornwall!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I arrived, every aspect of my stay was simply brilliant. The welcome was warm and genuine, setting the tone for what turned out to be an exceptional experience. The staff were attentive without ever being intrusive, always going the extra mile to ensure everything was perfect. The room was immaculate, beautifully designed, and incredibly comfortable — a true haven to relax in. Every detail had clearly been thought through, from the quality of the linens to the thoughtful amenities provided. Dining was another highlight, with delicious food and excellent service that made each meal feel special. The atmosphere throughout the hotel was inviting and elegant, creating a perfect balance of comfort and sophistication. Overall, it’s rare to find a place where everything exceeds expectations, but this hotel managed to do exactly that. I wouldn’t hesitate to return and highly recommend it to anyone looking for a flawless stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, fabulous staff and food, parking nearby.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was wonderful. Rooms were amazing and the location was perfect!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic view and staff very attentive.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautiful room both in furnishing and decor (room 10). What a great bit of planning to have the bathroom on the floor above to offer some privacy. The bathroom was very spacious and stylish with great water pressure. The host gave a lovely welcome and showed us to our room. The mini bar in the room was 'normal' prices, what a nice suprise! The pub downstairs was very nice where we enjoyed a couple of drinks. The breakfast was really special - I really enjoyed the Turkish eggs. A great spot on the harbour. Shame the tall ship had been moved due to repairs. All in all- and absolutely lovely stay.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Fantastic St. Germain Winter High Spritz cocktail, incredible dinner and breakfast!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The harbour was stunning ,the hotel was excellent in every way,even all the staff greeted and treated every dog that came into the lovely bar.Highly recommend,go!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly, lovely room and lovely food. Highly recommended
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good all round. Room, bar area and breakfast all high standard. Staff were very friendly and helpful. Limited parking meant we had to park at the sister hotel at the top of the hill but not too much of an inconvenience. The major downside not really within control of the hotel is the ongoing work around the harbour which had a significant visual impact from our sea view room and also meant there was limited access to the harbour area.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le personnel sympa. L’endroit merveilleux, le service également bref, un sans faute ! Je recommande vivement cet hôtel authentique chargé d’histoire.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded expectations

Absolutely fantastic. We paid extra for the sea view and so glad we did. The room decor delightful, as well as being clean and comfortable with well thought out amenities e.g. decent hairdryer and coffee machine. Restaurant experience great and all staff amazing. Thank you everyone for a wonderful stay.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Fabulous Pier House stay

We were very impressed with the room and facilities. Comfortable and clean. Lovely little touches from quilted rain coats to fresh milk in the fridge and even complementary larger in the fridge in our room. Also a super selection of coffee pods and tea for our use which added a bit of luxury to our stay. Staff were incredibly helpful and personally showed us to our room. Breakfast was excellent as was our evening meal. Highly recommended
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!!!

Amazing room, food and all the staff so friendly and helpful - great stay and we will be back!!
Stayed 4 nights in Aug 2025
Verified review

2/10 Terrible

Room was next to kitchen up half the night and first thing due to noise
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fully recommend

Very friendly and a lovely hotel really do go the extra mile to make your stay a pleasant one
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Lovely modern hotel but need to do somethin
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a place, great rooms and staff, the food and drink was great as well, will definitely be back
Stayed 1 night in Aug 2025