ロビー

ノースフィールド イン スイーツ & カンファレンス センターの口コミ

2.5 out of 5

口コミ

9.2

とても素晴らしい

評価 10 - 1006 件の口コミ中 711 件が非常に良い" "
評価 8 - 1006 件の口コミ中 199 件が良い" "
評価 6 - 1006 件の口コミ中 57 件が普通" "
評価 4 - 1006 件の口コミ中 21 件が不満" "
評価 2 - 1006 件の口コミ中 18 件が非常に不満" "

9.2/10

清潔度

9.4/10

スタッフとサービス

8.8/10

設備とサービス

9.0/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Jill

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect for a quick overnight. Enjoyed breakfast.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Susan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean, nice staff, GREAT morning breakfast with attentive staff in the dining room. quiet at night, safe parking, easily accessible to all things Springfield!
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Maggie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I have stayed here before as a mid way point between WI and TN ..I now jave an ESA service dog and ahe was accepted. That made double happy! Love staying here. Very clean
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Angie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed at the property twice during our trip. On the way to our destination, and our way home. It was so good the first time, we got a family room the second time. It was just like our own little apartment. And the daily cookies were amazing ☺️
2024 年 5 月に 1 泊滞在
Sarahからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear happy guest, thank you for sharing a review of your recent experience. Our team here at Northfield Inn is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

10/10 (非常に良い)

Cindy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was very friendly and helpful. Nice breakfast.
2024 年 5 月に 2 泊滞在
Tonyからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for giving us a perfect rating that means so much to us. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Hope to see you again soon. Take care!

10/10 (非常に良い)

Christopher

2024 年 5 月に 1 泊滞在
Tonyからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for giving us a perfect rating that means so much to us. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Hope to see you again soon. Take care!

10/10 (非常に良い)

Melissa

The check in staff answered any and all questions before we needed to ask. It is appreciated that they seemed to care that we chose their hotel. The staff was nicely attired and pleasant. The adjoining Mexican restaurant was an excellent choice for good food and atmosphere.
2024 年 5 月に 1 泊滞在
Tonyからの返信 (投稿日 : 2024 年 5 月 22 日)
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel soon.

8/10 (良い)

Holly

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I was clean and reasonably priced for a one night stay,
2024 年 5 月に 1 泊滞在
Tonyからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for giving us a good rating that means so much to us. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Hope to see you again soon. Take care!

6/10 (普通)

eli

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
the air conditioning unit was not working, the refrigerator was iced up. otherwise fine
2024 年 5 月に 1 泊滞在
Tonyからの返信 (投稿日 : 2024 年 5 月 22 日)
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping and maintenance staff. We do hope you give us another chance as we will improve our services.

10/10 (非常に良い)

Tammie

小さなお子様連れの家族旅行
Staff is very nice and helpful.
2024 年 5 月に 1 泊滞在
Tonyからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for giving us a perfect rating that means so much to us. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Hope to see you again soon. Take care!

10/10 (非常に良い)

jan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The breakfast area has been updated and is lovely and easier to use.
2024 年 5 月に 4 泊滞在
Tonyからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for giving us a perfect rating that means so much to us. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Hope to see you again soon. Take care!

8/10 (良い)

Patty

良かった点 : スタッフとサービス、施設のコンディションと設備
The property was clean and cute. Staff was nice. Our room wasn't completely clean.
2024 年 5 月に 2 泊滞在
Tonyからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for giving us a good rating that means so much to us. I'm sorry that your room was not clean, I will personally make sure our staff aware of this. Hope to see you again soon. Take care!

8/10 (良い)

LaSheena

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
No comment
2024 年 5 月に 1 泊滞在
Tonyからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for giving us a good rating that means so much to us. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Hope to see you again soon. Take care!

10/10 (非常に良い)

Scott

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, nice size, pool, restaurant close by.
2024 年 5 月に 1 泊滞在
Sarahからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 (良い)

Jack

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice
2024 年 5 月に 2 泊滞在
Sarahからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for the review.

8/10 (良い)

Kay

2024 年 4 月に 1 泊滞在
Sarahからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for the review. Take care!

10/10 (非常に良い)

Linda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel was great
2024 年 5 月に 1 泊滞在
Sarahからの返信 (投稿日 : 2024 年 5 月 13 日)
Wow! What a wonderful review. Thank you.

10/10 (非常に良い)

Kristina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Sarahからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for the 5 star review

10/10 (非常に良い)

Tammie

良かった点 : スタッフとサービス、施設のコンディションと設備
Everyone was very pleasant and helpful.
2024 年 4 月に 3 泊滞在
Sarahからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for giving us a perfect rating that means so much to us. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Hope to see you again soon. Take care!

10/10 (非常に良い)

TANISHA

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent stay. Front desk was great. Thank you!
2024 年 4 月に 1 泊滞在
Sarahからの返信 (投稿日 : 2024 年 5 月 13 日)
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel soon.

8/10 (良い)

Jeff

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
SARAHからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for the review.

10/10 (非常に良い)

Charles、Hutchinson

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean, quiet and an excellent price.
2024 年 4 月に 1 泊滞在
Sarahからの返信 (投稿日 : 2024 年 4 月 26 日)
Thank you for the perfect review. We appreciate the kind comments.

8/10 (良い)

Margaret、North Chelmsford

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel was great. It was the cleanest hotel I have been in in years, especially the breakfast area, which had plenty of choices. I made sure to compliment the staff. The staff was wonderful, each shift, directing me to dining, loaning me a file folder I had forgotten, and being pleasant etc. I wasn't sure what to expect with an independent, not a known national brand but I would stay here again!
2024 年 4 月に 2 泊滞在
Sarahからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us

10/10 (非常に良い)

Michelle

カップルで旅行
Friendly staff
2024 年 4 月に 1 泊滞在
Sarahからの返信 (投稿日 : 2024 年 4 月 26 日)
Thank you for providing feedback on your recent experience at Northfield Inn. We appreciate the kind comments about our staff. We look forward to welcoming you back again soon.

4/10 (不満)

Robert L Griffing

グループ旅行
When we checked in at 4pm, not all of our rooms were ready. Our room when we came up to the door, was opened already.
2024 年 4 月に 1 泊滞在
SARAHからの返信 (投稿日 : 2024 年 4 月 26 日)
We’re so sorry to hear about the long wait time that you experienced. Our goal is to provide fast andefficient service, but sometimes it takes longer than expected. Unfortunately, we had staffing issues that day. We worked as a team to get guests checked in as soon as humanly possible. We hope you give us another chance soon, so we can share a more positive experience.

10/10 (非常に良い)

Michelle

カップルで旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Great room, friendly staff
2024 年 4 月に 1 泊滞在
Sarahからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

6/10 (普通)

Jessica

小さなお子様連れの家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
I had four 8 year olds with me We checked in at about 1 and swam from 2-5. We went back to the room for the night and at 630 the toilet was clogged. I called the front desk and asked for assitance. They dropped off a plunger and noone followed up Needless to say. We did not have a toilet to use the whole night. They had to pee in th the bathtub I approached the front desk the next morning and I got a I am sorry for any inconvenince.
2024 年 4 月に 1 泊滞在
Sarahからの返信 (投稿日 : 2024 年 4 月 19 日)
Thank you for your candid feedback. I am sorry to hear that you weren't satisfied with the competence of our front desk team and that you found our service to be below your standards. This has been communicated to the concerned staff.

10/10 (非常に良い)

Richard

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect place to stay for an overnight in Springfield. Clean, breakfast was good, staff was friendly.
2024 年 4 月に 1 泊滞在
Sarahからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

2/10 (非常に不満)

Michael、Lake Zurich

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Terrible customer service
2024 年 4 月に 1 泊滞在
Sarahからの返信 (投稿日 : 2024 年 4 月 19 日)
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff.

10/10 (非常に良い)

Carolyn

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and comfortable. Breakfast was good. Staff at desk both night and day were very nice. This was our second stay.
2024 年 4 月に 1 泊滞在
Sarahからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you and welcome back! We appreciate the perfect rating and the kind comments.

10/10 (非常に良い)

Michele

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
SARAHからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for taking the time to review your stay and the 5-star review!

10/10 (非常に良い)

Kisha

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice staff all around
2024 年 4 月に 1 泊滞在
Sarahからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for your kind review! We truly appreciate your kind words about our staff. It's a boost for us every time we hear positive reviews such

10/10 (非常に良い)

Mark

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff is extremely friendly. Very good restaurant attached as well.
2024 年 4 月に 1 泊滞在
Sarahからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Traveler. Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.

10/10 (非常に良い)

Brian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and safe.
2024 年 4 月に 1 泊滞在
Sarahからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for your positive comments and I am pleased that you had a good stay.

10/10 (非常に良い)

Lance

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very relaxing atmosphere and a quiet nights sleep
2024 年 4 月に 1 泊滞在
Sarahからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

6/10 (普通)

John

出張
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The cost is reasonable for the this property because you get what you pay for. Thin walls, worn finishes, low cost furniture. Location is poor, but close to the freeway.
2024 年 4 月に 1 泊滞在
Sarahからの返信 (投稿日 : 2024 年 4 月 12 日)
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Springfield.

10/10 (非常に良い)

Joshua

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was clean and the breakfast was good
2024 年 4 月に 1 泊滞在
Sarahからの返信 (投稿日 : 2024 年 4 月 12 日)
Thank you for your kind review! We truly appreciate your kind words about our staff. It's a boost for us every time we hear positive reviews such as this.

10/10 (非常に良い)

Charlie

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful stay!
2024 年 3 月に 1 泊滞在
Sarahからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Happy Guest. Thank you for giving us a perfect rating! I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 (非常に良い)

Lynn

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was as expected. The food was good.
2024 年 4 月に 2 泊滞在
Sarahからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 (良い)

Joy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quick stay overnight during travel.
2024 年 4 月に 1 泊滞在
Sarahからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for taking the time to review your stay.

10/10 (非常に良い)

Vickie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice area , great staff, and clean .
2024 年 4 月に 1 泊滞在
Sarahからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

6/10 (普通)

Thomas

カップルで旅行
良かった点 : スタッフとサービス
Dated property
2024 年 4 月に 2 泊滞在
Sarahからの返信 (投稿日 : 2024 年 4 月 12 日)
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Springfield.

10/10 (非常に良い)

Helen、Chicago

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice staff. Long hallway, one elevator.
2024 年 4 月に 1 泊滞在
Sarahからの返信 (投稿日 : 2024 年 4 月 29 日)
I am glad to hear that you enjoyed your stay with us and we hope to welcome you back to the hotel soon.

10/10 (非常に良い)

Carolyn

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean and comfortable. Breakfast was nice.
2024 年 4 月に 1 泊滞在
Sarahからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for the kind comments

10/10 (非常に良い)

Dorothy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Sarahからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with

10/10 (非常に良い)

Abby

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked that there was an option to request and infant bed my baby slept good and I got to sleep by myself 😂
2024 年 3 月に 1 泊滞在
Sarahからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for giving us a perfect rating that means so much to us. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Hope to see you again soon. Take care!

8/10 (良い)

Tiffany

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel for the price but very unfortunate how noisy it is. We did not sleep at all.
2024 年 4 月に 1 泊滞在
SARAHからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for your review. I am glad to hear that overall, your experience was positive. I am disappointed to hear that the hotel was too noisy to get a good night's sleep. We do hope you give us another chance to make it up to you. Take care.

10/10 (非常に良い)

vasanth kumar

小さなお子様連れの家族旅行
良かった点 : 設備とサービス
Clean hotel, well kept rooms and a thumbs-up to their hospitality. Closer to eateries, stop by star 66 cafe
2024 年 3 月に 1 泊滞在
Sarahからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

10/10 (非常に良い)

Brian D

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We arrived early and was able to get in the room before check in, 2 thumbs up!
2024 年 4 月に 1 泊滞在
Sarahからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

10/10 (非常に良い)

Stephanie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place to stay! Comfortable, able to upgrade our room at the last minute. Check in & out very easy. Breakfast was good! Highly recommend this place!
2024 年 4 月に 1 泊滞在
Sarahからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Happy Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!