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「very poorly managed facility. they have a banquet hall and had a prom booked the night we stayed. they didn't tell us until we checked in and they said it wouldnt be too loud. it was extremely loud and we were on second floor directly above the hall. we were travelling with a 1 year old and baby couldn't sleep because all of the noise. we demanded a refund and left the hotel to find somewhere else. very inconsiderate and un professional. they could've told us prior to check in so we...

「それなりに整ったホテルです。」

「My husband,and I frequently stay at this property due to the close proximity of Mohegan Sun Arena. The shuttle service is TOP SHELF!! Though the prices this property charges are much higher than others, we bite the bullet ONLY FOR THE SHUTTLE SERVICE! Now, that being said I have a major problem with the OWNERS of this property! I had written a review a year ago or so. In my review I wrote commending an employee for their dedication, professionalism, and commitment to his employer. I suggested a...

「Utilities did not work. Breakfast was extremely limited.」

「.」

「Nice rooms, clean - Breakfast was nothing fancy, but very worth the money of the hotel... hot eggs with sausage, toast, bagels, muffins and other goodies. We were happy with it!」

「Everything was great.Desk at check in was very friendly.Room was clean bed was comfy.」

「The restaurant bar closed before the normal time. The gym was upgraded but very tiny. Staff was nice. I would book again. 」

「The staff was absolutely wonderful. So friendly and kind. The room and breakfast were amazing. Can’t wait to come back and stay again!」

「My wife and I were very pleased with our stay. The whole place was super clean. There was a fridge full of water, o.j., creamer, bagel variety and other items to snack on such as bananas, cereal, oatmeal, coffee, tea, etc. We met one of the hosts who was wonderful. Various activities and places to eat listed on a white board. Very organized and helpful. Would highly recommend and will be coming back. 」

「Excellent」

「You need to clean up your parking lot . It’s dirty and it stinks. That’s why I give a 4 star on condition of the property. Your staff need to be trained more with customer service. Some of them looks serious and don’t have welcoming personalities 」

「i stayed in room 102 and the heater wasnt working」

「コネチカットでの仕事があった為、ホテルを探していたらカジノがあるとわかり、せっかくなのでカジノに泊まろうという事で宿泊をしました。 フォックスウッズカジノには3つのホテルがあり、全て中で繋がっています。アウトレットモールや飲食店街もありとても便利。カジノは24時間営業です。 建物は比較的古い感じがしましたが、大理石をふんだんに使用した豪華な仕様で、部屋も広くとても清潔でした。喫煙室が空いていたので当日変更してもらいました。」

「We had a horrible experience. The first room were given had a horrible wet mold smell and a filthy bathroom. We were placed in between about 5 rooms under construction, so there was a lot of noise until about 5:30 PM. Mold and rust all over the shower. When I tested the water, the spicket flew off of the wall and hurt my shin. When I went to the front desk, they apologized and gave me another room. No comps offered or anything. The next room was a bit better with less of a smell and cleaner...

「When we were there, our floor, including our room smelled of feces. We checked other floors and they didn’t smell like that. We asked the front desk for assistance and they told us to just run the water. It did not help. We asked for other rooms, they said they were fully booked and couldn’t accommodate that. They did not do anything to assist, nor did they provide anything to comp us for the terrible smell on our floor and in our rooms, except give us an air freshener spray, but only when we...

「Old property, needs some updating. Dirty windows. 」

「They need blackout curtains,to bright in the morning」