南西ヴァージニアの朝食付きのホテル

「静かでシャワーも使いやすかった」

「The room provided was filthy. There was urine stains on the floor in the bathroom. Only 2 bath towels provided for 2 adults and 2 children. No hand or face towels. The front desk was contacted and they provided another room which was satisfactory. 」

「This was a complete 180 from staying at the super motel in Joliet Illinois. Everything was super clean. Staff was excellent. Even at breakfast time. I asked for a banana, and the lady stopped what she was doing and she said I will get that for you, sir I will be right back. And she actually brought it to me. Those type of customer service skills you cannot teach. From check-in to check out…..excellent excellent excellent.」

「They must have been facing the usual lack of staff problem because breakfast ended before the allotted time--no food」

「ホテルのスタッフはフレンドリーで親切です。グランドフロアもプールもきれいです。 部屋の掃除も行き届いていますが、設備は古いです。エアコンは音が気になりました。」