Charles Hope Care Teamからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for sharing your feedback, Helen. We apologise for any inconveniences you experienced at Southampton City Centre. We strive to improve our services and will address the issues you highlighted with our Charles Hope Care Team. Your insights help us enhance our resident experience.
10/10 (非常に良い)
Jason
家族旅行
2021 年 6 月 5 日
良かった点 : 清潔度、客室の快適度
Central location
The apartment is in a great location and the info you receive is thorough. Make sure you ask for parking though as it is limited. The apartment was very clean. Our door lock came loose and they helped us within 30 minutes which was really good. The only negatives were that the windows are so thin in places you can hear the traffic and the mattresses were a bit firm for us but if we were in Southampton we would definitely book here again. Great customer service and the space is perfect.
Jason
2021 年 6 月に 2 泊滞在
Guest Servicesからの返信 (投稿日 : 2021 年 7 月 16 日)
Hi Jason,
Thank you for your kind review!
We are happy you enjoyed your stay and hope to welcome you back again!
6/10 (普通)
宿泊されたお客様
出張
2020 年 3 月 16 日
良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス
Wi-Fi did not work for me on personal or corporate devices, had to make use of phone 3G, TV small and Ariel is temperamental , good hot water and good heating , comms not the best
宿泊されたお客様
2020 年 3 月に 2 泊滞在
10/10 (非常に良い)
Susan
家族旅行
2019 年 10 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
short break
Excellent location top notch really enjoyed my short break