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"I come over from Nevada every 2 weeks to stay there the weekend. An issue that needs to be addressed is with housekeeping staff. I always pay for late check out which is at noon, bearing in mind that maid service is requested they don't automatically just come clean your room. But I had repeated knocks on the doors starting at 9:00 a.m. from made staff. I paid for late checkout which is at noon and the door knocking begins about 10:30. This morning on Sunday we're repeated knocks on the door starting at 10:30 all the way up until we checked out at noon. This is not acceptable in any way shape or form we harassed about made staff getting into your room, when maid service is upon request and we had filed for late check out. You can have the room when we're done with it at noon until then it is not necessary to keep knocking. Kind of pissed me off actually. Other than that it's a great place to stay. But this will be addressed at a higher corporate level"

"Super clean room, very quiet. "

"Our room was facing the street and was noisy. There are bars across the street which were loud with people and motorcycles coming and going until 2 am on a Friday night. The following night the people in room next door were not respectful of the quiet hours and the walls are very thin. I also would not recommend the hotel if you have any mobility issues."

"I wish I could rate it higher, and in a way maybe I should, as you get what you pay for with National 9 Placerville. First, the overwhelming positive: amazingly friendly and helpful staff. The individuals that work there are wonderful people. I really appreciate them and their help during my stay. The room was also clean enough, no complaints there. The location is good, not great, but still good---adjacent to plenty to eat, even a good grocery store, and not far from the center of town. The water pressure from the shower was excellent, something most hotels and motels struggle with. Great shower. All that said, this is truly a bare bones motel. It is really just a place to sleep, which is fine. No hair dryer was a downside for my wife, but the biggest problem was the bed itself. The mattress is wildly uncomfortable and the pillows are paper thin. I had to use a jacket under my pillow to give it any volume to provide any real level of comfort. Make sure you are DEAD tired before going to sleep. The curtains also let in a bit too much light, the room wasn't able to get dark enough. Older building as well. If not for the mattress, I'd consider staying here again. If you can sleep on anything/anywhere though, consider them. Again, super friendly people, clean room, powerful shower and good location still helps. Price is right, too. If they had good mattresses, I'd give the place 5 stars honestly. I still thank them for a decent stay."

"There was no breakfast"

"Modern, updated and clean room. Bed was comfortable and the lighting was adequate. Nespresso coffee makers in the rooms would be a better coffee experience. Parking was easy and we loved being close enough to walk to the downtown area. Would have been better if the breakfast options were more interesting, given that the hotel seems to have the facilities for it. Waffles were nice, but there was only sugar-free syrup and some jams, plus some apple pie filling stuff. Instead of just cold, hard boiled eggs, the hotel could really up its game by offering hot scrambled eggs and bacon. Overall, it was a good stay for us and the staff was friendly, kind, and helpful. "

"This hotel was great. The room was very clean and well taken care of. The breakfast was great, and during our stay we were there for a soccer tournament so lots of kids and families, as well as two collegiate rowing teams! They kept the food coming and the breakfast area very clean, which was quite impressive given the number of people there. The hotel is very conveniently located to shops and restaurants."

"Staff are awesome beautiful prompting"

"Everything was great other than the elevator not working. They did put me on the 2nd floor to make it easier. Staff was great. Breakfast was great. Parking good and room was nice"