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"Breakfast is over priced . Check in at auto kiosks impersonal but his is bats "

"The staff were very friendly and helpful. Breakfast was good"

"Great location, very important to know you need west exit of train station - navigating was difficult even with Google Maps!! No grid system and many streets are 2 levels. Loved our room and 2 unexpected surprises- a view of Mt Fuji and of the nightly projection show at the Govt building. Check out the nice fountain and outdoor seating at the Starbucks across the street- across from level 2 of the hotel!"

"Easy to find, good location and clean room"

"Great location, but a bit old hotel with old furniture and poor designed and decoration. Functional but not fancy"

"The location of the hotel directly across Shinagawa Station was really great. The staff were also very cordial and helpful. Our room however was small, and it smelled of smoke. The carpet has cigarette burns in it and some of the shower tiles were cracked. They need to replace the carpet and maintain the room a little better."

"One of the best hotels I’ve ever stayed at "

"The hotel is very clean and well-maintained. Staff is friendly and helpful."

"This was an amazing stay. Their breakfast was awesome!!!! Bed was very comfortable. Only one block walk from train station. Very close to Ginza, Diver City shopping complex and to Disney. It is about 45 mins train ride to Shinjuku and Shibuya which is the only down side. If you don’t care about that then this hotel offers everything. We would definitely come back again. "