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"温泉がとても気持ちよく肌がツルツルになりました。親友達とゆっくりな時間を過ごすことができました。"

"スタッフの皆さん素晴らしく、親切でした。"

"施設は全体的に清潔感があって過ごしやすかったです。"

"Non-existing hotel. I lost 85% of what I paid. Hotels.com says the reimbursement of the 15% of what I paid is the best they can do. "

"Very good and friendly staff. Helpful and proactive. Was impressed with a list of dining options in the area prepared by the hotel for guests."

"新しく綺麗でアメニティーも充実していた。 一棟ごとに分かれているので、子供達が走り回っても周りを気にする事なく過ごせた。 ご飯も丁度良い量で美味しかったです。 次は従兄弟たちも誘って、大人数でワイワイ利用したいです。"

"The hotel has such an amazing view onto the river and of the surrounding area! All the staff were extremely polite and helpful all through out our stay and in assisting us with a last minute taxi trip. "

"The staff was excellent and provided great service. I would (and have) stay at R9 properties at any time!"

"テレビ、冷蔵庫、トイレ、風呂、洗面所が部屋に付いていないので不便である。"

"The views of nature and the outside public onsen were beautiful and met our expectations. Excellent food. One suggestion is to provide an information booklet in English that explains the use of heating and cooling unit and the use of the TV."

"I was supposed to meet a family member here, but their flight was canceled and could no longer meet me here in Japan. I needed to cancel this reservation because of this disappointing turn of events. I messaged the hotel staff during the window of time necessary to cancel without late-cancellation fees, however the staff did not respond to me until after that window had passed, and would not budge on their policy of charging me for the entire stay. I was very unimpressed by their business ethics...

"近くに店舗が沢山あって最高です！ ゆっくり寝れて完璧👌"