Find hotels near Skinsations Spa, Tustin from ￥14,785

"Clean room and "

"Having a refrigerator is very important to me in a hotel. I knew I was going to be getting in late after our day at Disneyland. I called ahead to let them know twice, just in case, and both phone calls, I made sure to ask that my room's refrigerator be checked that it was working well. Both times, they claimed me they would and it would be. I got there and put food in the fridge, planning for breakfast ahead of time. When we woke up in the morning, the refrigerator had not kept our food cold to a food safe temperature, and I don't really enjoy throwing up from food or taking a risk of that, so I had to throw it away. I let the front desk know, but I have not heard from management yet today, so I guess they don't really care that much. The really stupid thing is that our room was the closest one to the front office, so it would have been really easy for them to come check the fridge. Besides all of that, there isn't really enough parking for everybody, so you have to park far away from your room. The area seemed clean enough and maintained, but, I guess maintenance was all just for show, because our room air conditioner also did not work well, and I had to just settle for fan. It was so late and we were going to be leaving so early that I just didn't have time to hassle them about their malfunctioning equipment that they should already know about. "

"Air conditioning was perfect same as cleaning the rooms and also parking was very good and safe and staff were very friendly and helpful that’s why we stayed there for several weeks."

"Wifi never worked, we had to use our hotspots. We asked for new towels/toilet paper three times and never got it until we walked down the next day to get it. There was a squashed dead bug on the wall near the sink, then we saw a little cockroach on night 2 by the kitchen sink. Overall dirty and not comfortable but it was spacious in the room. "

"Breakfast was versatile. Choice for eggs to your order is great idea. Something for everyone."

"Thank you for a wonderful experience!!!"

"The property and room were very clean. Staff was courteous. Would definitely stay here again "

"The man in the reception was mean and had a rude attitude. The landscapers came to work on a SATURDAY morning for 3 long hours and it was unbearable to sit by the pool. They had gas equipment and it was nonstop gas noise and smell. Breakfast was full of carbs and no proteins. "

"Had some air conditioning issues. During a record breaking heat wave. It shut down in two different nights."