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"Friendly and professional "

"A lovely place in the misty forest of the Andes. The facilities are greatly revamped since my last visit. It is a world class resort with a great price. "

"The location was the perfect ending from a 12-day birding/outdoor adventuring experience. Everyone was very helpful and there were vegan options on the restaurant menu! Shuttle service to the airport was prompt and a huge convenience. I would stay here again. "

"Clean room, friendly staff, and the restaurant service was fast. "

"Staff were accommodating and helpful, Games room for the kids included ping pong and PlayStation. We had the pool all to ourselves in the evening. Breakfast buffet is one of the best in the city. Rooms came with magazine and were clean. Minutes walk to Quicentro and La Carolina park. Highly recommended!"

"Room was clean. Nice staff. Very helpful. Good location. Just a very outdated with the furnishing and bathroom. "

"La habitación estaba excelente, el personal a la altura, en font desk todo muy bien, pero quien se ganó el premio fue Carilona, muy buen servicio. "

"Very friendly and welcoming. The stuff are doing everything to confort you. A true service you can expect from a Hotel. The price was significantly lower than other hotels at the same level. I believe it was because of the ongoing construction but we didn't see or hear anything construction related. "

"The location was great. The staff were all very helpful. The room was nice and had an excellent view of the city. The breakfast was very good. I would definitely stay there again if I am ever back in Quito. It was perfect for what we needed. "