Shoalhaven Zoo

Noisy fan in bathroom that you can’t turn off. Lumpy and uncomfortable pillows. Curtains that are shorter than the window they are meant to cover. Uncomfortable and disappointing.

Mum and daughter trip. The elevator was not working when we checked in so we opted to climb the stairs to our room. The room was amazing with glimpses of Darling Harbour. Fantastic location — we had a great stroll around the area and grabbed some dinner. Unfortunately we got stuck in the lift for 45 minutes coming back from dinner and on the way to check out the pool. Website that day had said they were having problems with the lifts so this was not totally unexpected. Staff were amazing and kept up informed about what was happening during the whole time. We have a great story to tell from the trip.