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"The Hotel MyStay Aspen is just a 3 minute walk from Sapporo Station. They use a QR code system if you want to check your bags with the front desk, but they stay in an open area of the lobby next to the desk. The rooms are a bit dated and the beds a bit hard. We did get two pillows per bed, including one neck pillow. The rooms are basic with a small refrigerator and closet. The breakfast buffet is worth the ~2,000 yen cost. Good variety, champagne and wine included. Inside the restaurant they only have drip coffee, but just outside by the exit, there is a machine that grinds and brews better coffee. "

"Exceptional staff and clean rooms "

"The location is superb! We loved to be able to walk around the area and find everything that we needed from shops to restaurants to many bus stops. The staff was amazing, very well trained in hospitality!"

"We stayed at the tatami room with sea view. Staffs were polite. Room was spacious but I hated the tatami mats in the bedroom, it was old and tiny bits of the tatami was everywhere in the room that it got on our clothes and bed. I've stayed in many ryokans around Japan with tatami mats and not once did I experience one that was so poorly maintained. Toilet was old, a little too dark and cold during showering, amenities can be improved. The room was dusty too. Breakfast was moderate but repetitive. Will I stay here again? Probably not."

"Staff not really friendly"

"It is very close to Sapporo Station which is convenient for coming in and out of the city from Chitose Airport and commuting around the city. The property is clean with a more than sufficient amenities. The only problem I had was the smell of diesel on the 1st and 2nd floor, which was off-putting."

"Very professional staff."

"Yes"

"This is from my twelve year old daughter: The Spa was very chill and relaxing. The Sauna was very hot and enjoyable, while the cold bath was refreshing. I think it is a great place for a vacation. I highly recommend it."