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"Excellent food and service."

"The room is spacious. And bathroom and toilet are separate, nice sink. And there is a bath space inside the hotel "

"For a solo traveller it was a great stay. Loved having a washer dryer to catch up on my laundry. Located within walking distance to prime tourist destinations. Deep tub was very clean and perfect to soak in after long day walking in snow and cold. English friendly staff."

"Excellent location right near the train station. Room is clean and staff are very friendly. I stayed with my wife and toddler, and was very happy with accommodations!"

"Meals were amazing and traditional Japanese, room was extremely comfortable, hotel felt luxurious. Private bath was beautiful and relaxing. "

"Loved the Onsen space and the rooms were fairly spacious for 3 people. Huge thanks to the staff for helping me with some laundry issues. They went out and above to resolve my issues. "

"Beautiful decor, lighting, comfy pillows and bedding. Clean, nice room layout. Very nice onsen views, helpful staff. The one thing to improve is to provide mini skincare amenities like other high-end hotels in Japan."

"有禮、乾淨。 房間偏細。但地點很方便。 溫泉和早餐都是一流。 "

"The decor was just beautiful. Very modern. The staff were great, all very helpful and friendly. Great location. Our room was perfect. I could have stayed a lot longer. The onsen was wonderful. The only complaint would be that if you have expensive French champagne on the menu, keep it in the fridge! Especially on NYE. But other than that, this hotel is one of the best hotels I've stayed in."