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"Stayed 4 nights, beside being good at location, reasonable price; service was superb. My luggage delivery was challenging when I had to recall it back all the way from Aomori due to tsunami- earthquake alert, and the staff were very patient, took the trouble to call Yamato to ensure my luggages was safely sent back. Thanks to a gentleman staff (4/20) who find me a good rroom rate to extend extra day and make 1st call to Yamato, and Ms Sato San (4/23) who again called to check when my luggage didn't turn up on time. Much appreciated!! Will definitely come back again."

"We tried both Japanese room and western room and both are good but we preferred the latter. We also love having snacks and drinks in the lounge area and it’s free. I don’t drink alcohol but my family members do and they love it. The onsen is also good."

"Staff was very friendly and it was very clean"

"This hotel was wonderful. From its staff to its location - it was a perfect place to rest after touring Yamagata! "

"Great location and price!!"

"Stunning hotel, giant room and very nice futon! "

"Smoking room is the way to go 10/10"

"We have received great hospitality from the staff and nice environment for relaxing."

"Clean room, very nice staff"