Find hotels near Sheltering Arms Institute, Richmond from ￥16,283

"The staff wasvery pleasant, courteous and helpful. The room was very comfortable. "

"Friendly staff but the faucet in my room was completely loose so I would have to hold it in order to turn it on. Refrigerator was either broken or weak. Elevators on the 5th floor said “out of order” but not on any other floor. Rode the elevator from the first floor to the fifth and had to wait for about 10 seconds once getting to the 5th floor for the elevator doors to open. I got off but definitely made me a little nervous. Just used stairwell for the rest of the stay as it was just overnight. "

"Everything was good except for our mattresses. I have never seen a mattress be literally concave before in my life."

"2nd floor smelled like smoke from 20 years ago."

"Excellent service! Room was clean upon entering. "

"Clean room"

"Had to leave part way through the stay due to bedbugs and SO many other deficiencies. NEVER STAY HERE!"

"The hotel was average, stuff were always there to attend to us. Breakfast could’ve been better "

"Rooms are poorly maintained. Furnitures are broken and are from old furnitures thrown from some Hilton hotel. Don't have an Iron box, please carry one if you need one during the stay. No kettles to even prepare coffee in the morning. Floors makes your feet dirty. Bathroom has no hooks to hang your cloths. There are no hangers in the room. The photos are fake, doesn't look like it at all. You will get a much better experience for this price somewhere else "