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your current months are May, 2024 and June, 2024.
May 2024
June 2024
The price is ￥21,722
￥25,257 total
includes taxes & fees
Jun 10 - Jun 11

Check out the area

Map
23233, VA, Richmond, 11800 W Broad Street
  • Popular LocationShort Pump Town Center3 min walk
  • Popular LocationHenrico Doctors' Hospital12 min drive
  • Popular LocationUniversity of Richmond14 min drive
  • AirportRichmond, VA (RIC-Richmond Intl.)29 min drive
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Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.5/10 Very Good

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Premium bedding
Shower/tub combination
Designer toiletries
Private bathroom
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
Flat-screen TV
Separate bedroom
  • 63 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchenette

Studio Suite, 1 King Bed with Sofa bed, Kitchenette | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Kitchenette

9.4/10 Exceptional

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Bathtub, Corner

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Bathtub, Corner

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
Flat-screen TV
Separate bedroom
  • 63 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Accessible)

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Accessible) | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Accessible)

9.1/10 Wonderful

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Kitchen

Deluxe Suite, 1 Bedroom, Kitchen | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Bedroom, Kitchen

8.6/10 Very Good

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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The price is ￥19,688
￥22,895 total
includes taxes & fees
Jun 5 - Jun 6
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About the neighborhood

Richmond

Located in Short Pump neighborhood, Hyatt House Richmond / Short Pump is connected to a shopping center. Hunting Hawk Golf Club and Patterson Sports Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cobblestones Park and Crump Park and Meadow Farm Museum. RED VEIN Haunted House and Creepy Hollow Scream Park are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Richmond travel guideOpens in a new window

What's nearby

  • Short Pump Town Center - 3 min walk
  • Henrico Doctors' Hospital - 12 min drive
  • University of Richmond - 14 min drive
  • Lewis Ginter Botanical Garden - 15 min drive
  • Virginia Commonwealth University - 18 min drive

Getting around

  • Richmond Staples Mill Road Station - 15 min drive
  • Richmond Intl. Airport (RIC) - 30 min drive

Restaurants

  • The Cheesecake Factory - 5 min walk
  • Cookout - 13 min walk
  • Cold Stone Creamery - 3 min walk
  • Starbucks - 3 min walk
  • Chick-Fil-A - 4 min walk

About this property

Hyatt House Richmond / Short Pump

Hotel located in Short Pump
Near Short Pump Town Center, Hyatt House Richmond / Short Pump provides a free breakfast buffet, a grocery/convenience store, and a rooftop terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as a firepit and dry cleaning/laundry services.
You'll also find perks like:
  • Free self parking
  • Express check-out, a banquet hall, and smoke-free premises
  • A 24-hour front desk, a front-desk safe, and meeting rooms
  • Guest reviews speak well of the breakfast, helpful staff, and proximity to shopping
Room features
All 134 rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Designer toiletries and hair dryers
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/closets, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM
  • A bar/lounge

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,755 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Lever door handles
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

HYATT house Hotel Richmond-West
HYATT house Richmond-West
HYATT house Richmond-West Hotel
HYATT house Richmond West
HYATT house Richmond West
Hyatt House Richmond / Short Pump Hotel
Hyatt House Richmond / Short Pump Richmond
Hyatt House Richmond / Short Pump Hotel Richmond

Frequently asked questions

Is Hyatt House Richmond / Short Pump pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hyatt House Richmond / Short Pump?

As of May 21, 2024, prices found for a 1-night stay for 2 adults at Hyatt House Richmond / Short Pump on Jun 10, 2024 start from ￥21,722, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hyatt House Richmond / Short Pump?

Self parking is free at this property.

What time is check-in at Hyatt House Richmond / Short Pump?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hyatt House Richmond / Short Pump?

Check-out is at noon.

Where is Hyatt House Richmond / Short Pump located?

Located in Short Pump, this hotel is 0.1 mi (0.2 km) from Short Pump Town Center and 2.4 mi (3.9 km) from Sheltering Arms Institute. Elk's Lodge and Virginia Hospital & Health are also within 6 mi (10 km).

Hyatt House Richmond / Short Pump Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1000 reviews" "
Rating 8 - Good. 236 out of 1000 reviews" "
Rating 6 - Okay. 92 out of 1000 reviews" "
Rating 4 - Poor. 44 out of 1000 reviews" "
Rating 2 - Terrible. 27 out of 1000 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very loud in regards to people in the hallway or other rooms. We could plainly hear other conversations and the hallway was always loud
Stayed 1 night in May 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 4 nights in May 2024

10/10 Excellent

Jessie, Oxford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this spot ! Great location!
Stayed 1 night in May 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly
Stayed 1 night in May 2024

8/10 Good

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, but the managment system, and rooms were eh, people were amazing, make sure if you're disabled, call ahead because some of the accessible rooms are less accessible then the normal ones.
Stayed 1 night in May 2024

6/10 Okay

Holli

Business traveler
Liked: Staff & service
I stay here often so I am very familiar with the area and hotel. This shower temperature took entirely too long to become hot. It was to the point where I had to turn it on and wait a minute of 10-15 mins for it to become hot. The light for the bathroom sink started flickering and eventually went out. The fridge could’ve been cleaner and the kitchen sink as well. The breakfast was decent. I thought they could’ve replenished the drinks more often. The chef was very nice. The cranberry juice tasted very watered down. All in all I would recommend staying here and I would stay again.
Stayed 2 nights in May 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Melissa

Liked: Staff & service, property conditions & facilities
We misunderstood the housekeeping guidelines when we checked in. Therefore We did not receive housekeeping our entire three night stay.
Stayed 3 nights in May 2024

2/10 Terrible

Kaeley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Joseph

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Bathroom is outdated and not very clean.
Stayed 1 night in Apr 2024