When we arrived the hotel, the perfect stay started. A door man with nice smile welcomed us, and beautiful front desk staff also welcomed us with warm smile. A English speaking staff with perfect English helped us to check-in, and upgrade room type. They serve us welcome tea and towel, that was nice smell and good taste. While we enjoy them, the front staff finished our check-in, then introduce us whole service we would need to very clearly. The lobby is very wide and good mood.
The front desk staff followed us to the room, and introduce us how to use the room. The room include a lot of complimentary drink, including perier, beer, and other beverage. Our favorite was the room's interior. We know the designer was Neri and Hu, who are the top designer in the world and awarded a lot living in Shanghai. Their interior was perfect, the color used in the room was very comfortable to stay there at our vacation. I have stayed many 5 star hotel in Shanghai, the interior and service is the TOP in Shanghai I told you!! And they adopt paper-less service to avoid putting service guide book in rooms, they set that in TV program. That was very user-friendly and easy to find what I wanted to know. Their amenity was also incredible. Natural shampoo and conditioner and body wash were served in the room, therefore they put new ones when we used them and went out of the room for our dinner! We loved their bath salt and enjoyed 2 times. The design was thought how people feel comfortable.