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"Staff was really nice and very helpful."

"Room was nice, staff were nice, my only complaint was that the bed was very firm"

"Good size room and convenient for connecting to Kansai airport. The onsen was gorgeous overlooking the water, but you do have to pay a 150 yen fee (at the same time as the tourist tax) and an extra 300 yen for the gym (600 without room key). The restaurant was very good and the staff were lovely."

"Convenient location, friendly staffs, has a free public hot and cold tub plus a sauna. The gym is decently equipped most hotels don't have a gym at all in Japan and in Asia in general. Definitely recommend staying here if you're in the area."

"staff are really nice!"

"clean room & easy check in highly recommend"

"The staff were excellent and made this stay so much better, all so kind and helpful, quite friendly too, never had an even slightly bad interaction with anyone."

"Very good and comfortable hotel"

"This is the best hotel I stayed during my recent trip to Japan. Everything is just perfect in terms of location wise, friendliness and the building and room are maintained very well and clean. Will definitely return to this hotel when I visit Osaka next time."

"First I noticed was the staffs smiles. All of them were smiling not just a few. The place was a perfect location for me. I got a shuttle to the airport and it was 8 minutes walk from Izumisano station. The food was delicious too."

"Great place. Staff are amazing. Clean facility"

"Great onsen and good food at on-site restaurant "