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"The Creston Hotel is such a hidden gem if you are looking to stay near all the Shibuya madness while also being near the calmer parts of the craziness. The staff were extremely friendly, check-in was a breeze. The breakfast was very delicious, with two options being offered (Japanese style and Western style). Would definitely be returning and staying here when staying in Shibuya!"

"Accommodating staff and clean room. Located on subway line making it convenient to get around. "

"Great place to stay"

"Clean room! Staffs are friendly"

"Clean and friendly, convenient to everything. Breakfast was awesome!"

"Great service. Bakery and food options were perfect."

"Every staff person was very courteous and ready to assist with any questions or concerns. Service to guests was spectacular."

"We are eternally grateful to the Kichijoji Excel Hotel Tokyu, for they went above and beyond to search and find our forgotten and beloved personal item, and helped us with its delivery. "

"convenience of the location"